Please read the description and our terms and conditions below. By purchasing you are agreeing to them.

One of the best red quinces, with masses of vivid blooms in late winter to early spring, followed by heavy crops of fragrant fruits in late summer and autumn. It's spreading habit makes it ideal for wall training and is a very tough and hardy shrub. Plant in any moist but well-drained soil with full sun to part shade. Max height and spread over 20 years is approx. 1.5m x 1.8 spread. 

IMPORTANT, PLEASE READ, ESPECIALLY ABOUT TRACKING YOUR ORDER. Typically dispatched within 3 to 5 working days as a young plant in a 9cm pot.. Sent as dormant plants in winter. Will usually be cut back for shipping, re-growth is very fast during the growing season.. Fully tracked postage. Ebay will give you basic tracking info but to view your parcels full tracking history use the couriers own tracking site. The tracking info ebay provides is usually inaccurate and does not allow you to re-book delivery if you miss the first attempt and are not carded. This is a live, perishable product, we provide you with fully tracked postage, it is your responsibility to keep a track of your order. . Your ebay order details will show the tracking number and who it has been sent with. 30 day Free returns, if you are not happy with your plants just open an ebay returns case and we will send you a prepaid postage label to return the item for a full refund. Propagated and grown in the UK at our own West Sussex nursery.

Dispatch and Postage. Plants are typically dispatched within 3 to 5 Working days but may be longer if we are between batches. That is dispatch time only and excludes postage/transit time. This is all covered by clicking the *see details* part of the postage section on the items listing. Ebay will give you an estimated delivery date that usually exceeds the actual delivery time. Please do not order plants before going on holiday/ away if the eBay estimated delivery date falls during your holiday/ away period.

 

We state *other courier* in the postage section. This is due to the fact that we send items via several different couriers as well as Royal Mail. Who we send by will depend entirely on the size and weight of your parcel and the area it is being sent to.

 

If plants have arrived in poor condition through transit delays or miss-handling we ask you to follow the enclosed potting on/ planting out instructions and allow two weeks for the plants to start to recover, if they do not start to recover and show signs of fresh new growth within that time then please email us with a photo and we will happily send replacements. Obviously dormant plants will not recover until their growing season arrives so we are happy to guarantee regrowth on them for longer.


Contacting us. If you have a question relating to your eBay order or an item listed on eBay please contact us via the eBay messenger service so the item details come up. Please do not contact us via our email or website address.


We will no longer reply to messages that have the answer already answered in the description or chasing orders before the stated delivery date is up.

 

Collections and Visits. The nursery is not a retail nursery so sorry but we do not allow collections or visits under any circumstances. We would like to open the nursery for visits as it would greatly increase turnover but the terms of our lease prohibit us from doing so.


The Plants Themselves. We are a commercial grower, Hot Plant Company is just the online retail side to the nursery but the main part of the business is growing plants for other nurseries, garden centres and online retailers. They are commercial quality, they are not gift/ present quality. Gift quality plants can be found on other sites that specialise in selling gift quality plants in fancy pots and baskets with bespoke funny cards and the such like at a premium price. They can also be found by visiting a local garden centre.


We propagate and grow a large range of rare and unusual plants as well as some more common varieties and we do sell plants out of season. We are not like a garden centre where they only put out plants that are looking good and in season. This means that if you order a Summer dormant plant in Summer then it will be dormant and just look like a pot of compost. If you order a deciduous tree in late Summer to late Autumn the leaves may be going yellow, red, orange or gold, getting tatty and dropping of. If you order a deciduous tree in Winter it will turn up looking like a dead stick. Most of this is common sense but feel free to message us to ask if the plants are looking good at the time of ordering.


Due to the high turnover of a commercial nursery we do not show photos of the actual plants for sale as sizes and quality can literally vary from day to day, week to week. The photos on the eBay description usually show mature plants and how your plants will turn out. We will happily take photos of the actual plants on request if time allows. Most plants are well rooted in their 9cm pots but this we will not guarantee. On the rare occasion they may only have been recently potted on from their plug trays.


Some plants may arrive as bare stems or with little leaf, this usually occurs during the Winter as the plants are dormant but it can happen during the growing season as we regularly have to hard prune through the season. If we do not the plants just get tall and leggy as they are grown in close proximity to each other. From time to time we have to cut back to encourage new bushier growth at the base. This usually only takes a week or two and new growth is generally vigorous. 


On rare occasions, we may run out between batches of stock on some plants and we will inform you and refund as soon as we notice. This may not be until we go to pack your order which can be up to 5 + days after you place your order.