| We ship goods to all countries of the European Union (except Denmark and Malta), 
Australia, New ZealandJapan and South Korea.
For purchases from other countries not listed above, please contact us before bidding. Excellent service and fast delivery. Here is positive feedback we have received from our buyers. - We process and ship orders daily the next or same day after purchase, excluding Saturdays and Sundays.
- We ship all products from Harrison, NJ, with USPS, UPS, DHL or Fedex at our discretion. It takes about 3-7 (up to 10) business days after shipment to deliver the item within the continent United States of America.
- We can ship items at your request United Kingdom, countries of the European Union (except Malta and Denmark), Australia, New Zealand, Japan and South Korea. Please contact us before purchasing items. It takes approximately 5-14 days for items to ship to certain countries. For some countries such as Australia, New Zealand and South Korea Additional 3-5 days may be required for items to arrive.
- If the item is not received within 7 days, we will provide you with a delivery confirmation number or tracking number upon request and also try to help resolve any delivery issues.
- We are unable to ship the items to the addresses temporarily occupied by customers, i.e. hotels, motels, resorts and inns.
These fees are the responsibility of the buyer. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
Return and Warranty Policy The warranty period is stated in the product description. If the warranty period is 200 days unless otherwise stated in the product designation. This warranty is non-transferable. It only applies to direct customers upon presentation of proof of purchase, i.e. the original invoice. Seller's maximum liability is limited to the purchase price of the product sold by HQRP-US. HQRP-US will not be liable for any punitive, consequential or special damages for personal injury or property damage or any other loss or injury under any circumstances (including lost profits), except for replacement or refund of the purchase price of a defective product.
Full return and warranty policy can be found at the following link https://stores.ebay.com/HQRP-USA/Terms-and-Policies.html Opening hours
Our company's working hours are: Monday through Friday 10am to 5pm EST. We will reply to your letter during these working hours.
We generally reply to emails within 24 hours (except weekends), but reserve the right to reply to the email within 48 hours.
Locations and Taxes - NJ residents, please add 6.625%, PA residents, please add 6.000% and Florida
- If you are a business and/or reseller, please provide us with a reseller certificate before purchasing. Privacy Policy
We do not disclose our customers' private information to third parties unless we are required to do so by law or court order. 
We accept PayPal only  as a means of payment. You can pay with major credit and debit cards Paypal.
Please pay for the product within 4 days of completing purchase. We report all unpaid purchases per policy.
· We reserves the right not to send orders to addresses not confirmed or your Paypal account without protection. Please ask before waiting. · Everything Sales are final so feel free to ask any questions BEFORE bidding. |
We are recognised as a service provider high level of service; 
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