NO RETURNS OR EXCHANGES unless wrong item was sent. Damage from shipping will be handled through shipping carrier insurance claim. Item will be fully insured up to the sold value of the item. In very good condition. Please see photos for details. Photos are of actual item for sale. The HRAP 2 SA (Sanwa) model has all Sanwa parts. The lever is JLF and the buttons are OBSF-30/24. Tested and working 100% This will be bubble wrapped and packaged in a sturdy box with paper or bubble padding. WE ARE NOT RESPONSIBLE FOR INCOMPATIBLE GAMES AND WILL NOT ACCEPT RETURNS FOR THIS USER ERROR.