- We process and ship orders daily the next or same day after purchase, except Saturdays and Sundays.
- We ship all products from Harrison, NJ using USPS, UPS, DHL or Fedex at our discretion. It will take approximately 3-7 (up to 10) business days after shipping for the item to be delivered within the continental US.

- Upon your request, we can ship items to the United Kingdom, European Union countries (except Malta and Denmark), Australia, New Zealand, Japan and South Korea. Please contact us before purchasing items. Items take approximately 5-14 days to be delivered to certain countries. Some countries such as Australia, New Zealand and South Korea may require an additional 3-5 days for item delivery.
- If the item has not been received within 7 days, we will provide you with a delivery confirmation number or tracking number upon request and will also try to help resolve any delivery issues.

- We can only ship the products to physical addresses (USPS or Fedex valid); For shipping to APO/FPO boxes, please contact us in advance.
- We are unable to ship the items to the addresses temporarily occupied by customers, i.e. hotels, motels, resorts and inns.
These charges are the responsibility of the buyer. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

Return and Warranty Policy

The warranty period is stated in the product description. Unless otherwise stated in the product description, the warranty period is 200 days. This guarantee is not transferable. It only applies to direct customers upon presentation of proof of purchase, i.e. the original invoice. Seller's maximum liability is limited to the purchase price of the product sold by HQRP-US. HQRP-US will not be liable for punitive, consequential or special damages for personal injury or property damage or other loss or injury under any circumstances (including lost profits), except for replacement or refund of the purchase price of a defective product.
The full return and warranty policy can be found at the following link

https://stores.ebay.com/HQRP-USA/Terms-and-Policies.html

opening hours
Our company's working hours are: Monday through Friday, 10:00 a.m. to 5:00 p.m. EST. We will respond to your letter during these working hours.
We generally respond to emails within 24 hours (excluding weekends), but reserve the right to respond to email within 48 hours.

Locations and taxes

- If you are a business and/or reseller, please provide us with a reseller certificate before purchasing.

We only accept PayPal as a means of payment. You can pay with major credit and debit cards Paypal .
Please pay for the product within 4 days after completing the purchase. As per policy, we report all unpaid purchases.
• We We reserve the right not to ship orders to addresses that are not confirmed or confirmed by you Paypal Account without protection. Please ask before waiting.

• Everything Sales are final, so please feel free to ask questions BEFORE bidding.