|
· ALL ITEMS ARE BRAND NEW AND IN
ORIGINAL MANUFACTURER’S PACKAGING UNLESS STATED!
· ALL ITEMS SHIP FREE WITHIN THE 50
STATES!
· ALL ITEMS SHIP USPS UNLESS
STATED!
· SHIPS SAME DAY IF PURCHASED BY
3:30 PM EST AND ONCE PAYMENT HAS CLEARED!
ATTENTION: Once an order is placed, according to eBay policy, we are not
permitted to change an address. If you
have forgotten to change your address before submitting the order, you will
have to cancel the order and repurchase the item with the correct address.
We value our customers and want to be certain you are
satisfied with your purchase. If you are having an issue with your item, please
message us before opening a "Return Request". If you would like to exchange your item,
please use the "Exchange Your Item" option.
Hours of Operation:
Monday thru Friday 9:00
am - 5:00 pm EST
RETURN POLICY – Please read carefully!
If you’re looking to return or
exchange your item for whatever reason, we're here to help! We offer
free returns within 30 days of purchase.
Please go to your Purchase History and click on the item you wish
to return. Click the Return Item
or Exchange Item button. Please
package your item so it does not get damaged in return shipping. You will be issued a return shipping label,
free of charge! Please make sure that if your package was shipped First-Class
mail, that the item is returned First-Class mail and not Priority Mail. Once we receive the item, the item will be
inspected before proceeding with the refund.
Refunds are processed by eBay and can take 3-5 business days to show
back on your account. Refunds are
charged back to the original payment method.
It is that easy!
Items must be returned in new, unopened
and in unused condition with all original materials and paperwork included
with the shipment. If for any reason any
materials are left from your return or the item being returned is damaged (by
fault of the buyer), we have the right (at our discretion) to keep 20-50% of your
refund. If an item being returned has
been opened, we the seller have the right to keep 20% of the buyer’s refund as a restocking fee. Open packaging is no longer considered a “New
and Unopened” item.
If your item is purchased and paid for
by 3:30 pm EST, your order will be processed and shipped
same day. Any item purchased after the
stated time will ship next day, unless it falls on a Friday, Saturday, or
Sunday. At that time, your item will
ship that coming Monday. Items purchased
during a holiday will ship on our next open day of business.
All items are shipped via the US
postal system unless stated in the listing.
If we find that an item can be shipped at a less expensive rate, we have
the right to change the shipper and will notify the buyer with a tracking
number.
We the seller do not set the “Guaranteed”
delivery date. This is set by eBay. If your package does not arrive at the set
delivery date, please contact eBay.
Also, if your package says it is “delivered”
and you have not received your package, please contact your local post office
along with your carrier. In most cases,
the package has been delivered to the wrong address. The post office can track the package’s
tracking number barcode.
PAYMENT POLICY
All credit card, debit card, and
PayPal payments are processed by eBay.
Return credits are also processed by eBay and can take 3-5 business days
to process and show back on your account.
Refunds can only be returned to the original form of payment.
If you have any questions or issues
regarding your item(s), please contact us immediately! We are here to answer all your questions and
want to make sure you are completely satisfied with your purchase!
Thank you,
Froglady15613