eBay

1) item doesn’t match description accurately:（a) found not described significant defects, （b) found discrepancy of authority in case I guarantee authenticity (documented expert’s conclusion required for refund process);
2) package was lost.
3) major damage occurred in transit (you have to refuse to sign and accept the item)
Comply with the request for a refund the buyer, we will you send the project for a full refund within 7 days!

not refund

1) Buyer has changed their mind or just want to return item without any reason mentioned in money back warranty;
2) Buyer has received negative opinion regarding item from incompetent source;
3) Package was returned to me by postal service? this usually happens when one doesn’t provide correct mailing address: in this case I send package again after confirmation of address.

We depend on our eBay reputation and customer satisfaction to succeed.Therefore, Your feedback and DSRs are extremely importantto us as better DSR scores affect our search placement on eBay.
We would like to earn your good feedback and 5 star DSR rating. Your action will help us offer our milk and bread . If we have not given you reason enough for 5-star grades on each DSR then please let us know how we can earn your 5-star rating before submitting your scores!
If you we are not satisfied with the product or service ,please contact me and don't give us negative or neutral feedback,We must give you a satisfactory solution.

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