At The Lorenti Trading Company LLC, we want to ensure a seamless and hassle-free purchasing experience for all our customers. To do so, we use eBay Managed Payments, which allows for a secure and convenient payment process.
We require payment in full before we can ship your product. This policy ensures that your item is processed and delivered to you as quickly as possible. We understand that unexpected situations may arise, and we are happy to work with you to find a solution that works for both parties.
Please feel free to contact us if you have any questions or concerns about our payment policy. We are always here to help and make your shopping experience with The Lorenti Trading Company LLC a positive one.PayPal is the preferred payment method.
At The Lorenti Trading Company LLC, we understand the importance of getting your new items to you as soon as possible. That's why we offer same day expedited shipping on most items! We offer a variety of convenient shipping options for sellers to choose from, ranging in prices and including USPS, UPS, and FedEx.
We also participate in eBay's international shipping program, allowing us to reach customers all over the world. When you purchase an item from us and it is paid in full by 4 PM Eastern Standard Time, it will be processed and shipped the same day. Please note that our working days are Monday through Friday, excluding federal holidays.
We always keep you in the loop and communicate any updates on your shipment. If you have any questions about your order or shipping, feel free to contact us anytime. We are here to help and provide you with the best possible customer service.We ship every day Monday - Friday.
We want to ensure that our customers are satisfied with their purchases from The Lorenti Trading Company LLC. That's why we offer hassle-free 30-day returns through eBay. If you're not completely satisfied with your purchase, you may return the item(s) for a full refund within 30 days of the purchase date. Please note that returns within 30 days are at the buyer's expense.
New items must be returned in the same new, unopened condition in which they were received. If you receive a defective or damaged item, please contact us immediately so we can resolve the issue.
If you have any issues with your product after 30 days from the purchase date, simply reach out to us within a year of purchase. We stand by our products and will do our best to help resolve any issues you may have.
Please note that eBay allows up to a 50% restocking fee to be withheld from refunds if an item is sent back in a different condition than it was originally sent. Also, please be aware that eBay's international return policy may differ from our domestic return policy.
We want to make your shopping experience as easy and stress-free as possible, so please don't hesitate to reach out to us with any questions or concerns you may have about our return policy or guarantee.
