Description:
Included with purchase:
Condition:
At RueZone we find new homes for Smartphones. With our industry leading ADISA approved and MobiCode certified diagnostic and secure wiping tools, our UK based in-house repair and refurbishment ensures we?re the best place to shop for renewed and pre-loved mobile devices that are as good as new.
All our devices will:
All orders are sent via Royal mail tracked 24 unless otherwise stated.
Orders weekdays before 3pm will be shipped the same day, orders placed after this time will be shipped the next working day. Any orders on weekends or bank holidays will also be dispatched on the next working day. We will provide you with a tracking number as soon as the item is shipped.
Please note that in most cases Royal mail tracked 24 will deliver next working day, however their guidelines state that it can take 1-3 days for delivery, so please wait 3 days until reaching out if your parcel has not arrived.
If you would like to return your item, please contact us directly through the eBay messaging system.
Excellent Condition - The device is in excellent cosmetic condition with zero to few minor imperfections. Fully tested, data wiped and in full working order.
Very Good Condition - The device is in good cosmetic condition and will show only light signs of use. Fully tested, data wiped and in full working order.
Good Condition - The device will show moderate signs of use which may include scratches or small dents to the body. The device is fully tested, data wiped and in full working order, at a great price!
All of our devices across all grades will (Unless otherwise stated):
- Have a minimum of 85% battery health
- Be network unlocked - useable by all UK networks
- Fully tested and securely data wiped using MobiCode diagnostics
- Have a 12 month warranty for your peace of mind
RueZone offer a cancellation period of 30 days from the date your order is placed. If you change your mind about a device you have purchased, you may return it to us and we will offer you a full refund, provided the phone is returned in the condition it was received in, with all accessories included. Please note if the item was purchased in error, the maximum refund we can offer will be the price paid minus a 10% handling fee. The buyer will also be responsible for shipping costs in this instance.
We cannot provide refunds for devices that have been physically or water damaged, have been opened by a 3rd party or have any account locks active.
If your device develops a fault outside of the 30 day cancellation period, RueZone offers a 12 month warranty (Unless otherwise stated) with every handset we sell, to give you extra peace of mind in your purchase.
We will repair or replace any device fault that develops as a result of faulty parts or poor workmanship.
Please note, we will only offer a refund outside of the 30 day return window if we cannot offer a repair or replacement for the device.
What is covered: