| Customer Service: |
- Thank You
for visiting our listings. This Product is offered to you by BOKA. BOKA is committed to offer high quality
low cost laptop battery,camcorder battery,cameras battery,PDAs battery.
Our main mission is your satisfaction from either our service or products.
We try our best in order to make your experience a great one.
- Have a
question? Would you please contact us.
|
| Contact Us: |
- We try
our best to answer your questions in a timely manner and most of the
time we respond in less than 24 hours. We are aware that the communication
problems between the seller and the buyer could be frustrating if
left unsolved. We would like to let you know that we will respond
to all after-sale questions based upon our knowledge.
- If you
asked a question and did not get any response in an 24-hour period,
please try again, and if you still did not get any response in the
next 24 hours, it could be either that we did not receive your email
questions or you did not get our email answers. In this case, please
check your email server and/or your email address quotas and try again,
and if you still do not get any response, please call us at the contact
number that is stored at eBay. All calls should be based on an item
number. For urgent cases, please repeat this procedure in 24-hour
intervals.
- For Customer
Service and Sales, please contact us.
- Business
Hours: 9 am to 6 pm, Eastern Time (Monday to Friday).
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| Warranty and Guarantee: |
- Warranty
and Guarantee terms start from the purchase date. Buyer will be responsible,
if replacement warranty or money back guarantee ceases due to late
payment. If shipment takes more than 4 days starting from the payment
date, any delays will be deducted from the warranty and guarantee
time interval. Shipping/Handling/Insurance costs are not refundable.
Buyer will be responsible for returning back the supposedly defective
item. Before returning the item, please contact us to get an RMA#.
If the item is found to be defective, a replacement will be shipped,
otherwise the same item will be returned back.
- Please
be advised that in the event of a negative feedback left for us with
abandon and/or before giving us a chance to resolve any type of issue
related to our products or services, the above-mentioned warranty
will be rendered voided immediately.
- We sincerely
thank you and appreciate your business.
- Feedback
Policy
We strongly recommend all our customers to post a feedback.Once you
receiving the item with satisfaction, please leave us positive feedback.If
you are not happy with item,please let me know before leaving negative
feedback,leaving negative feedback can not solve any problems.
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| Shipping & Payments: |
- Accepted
Payment Methods:
Payment
must be received within 5 business days unless buyer has contacted
us with any specific reasons.
- Shipping
Response Time:
Same/Next day shipment upon confirmation of your payment.
We will send a shipping notification email to your eBay mail address.
If you do not receive shipping notification in 3 days, please contact
us.
Item will be shipped within 48 hours after payment received. Please
provide your full address and full name in PayPal. (PayPal will provide
Protection for registered address).
Please allow about 15 to 30
working days for your order to arrive. We use Post Office Air Mail.
(Depends on the country, delivery speed of the postal office).
- Non-Paying
Bidders:
Payment must be received within 7 business days of the auction
close / We request you not to bid buy if you are not sure of paying
for it. /Non payment can lead to your account suspension at eBay.
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| Important Statements: |
- PICTURE
AND PACKAGE ACCURACY:
Actual item will look the same as the picture, however,
there may be slight variations in colors or the label due to lighting
effect during photo taking or bidder’s monitor setting. We increase
our battery label capacity and we will send our customer up- to-date
battery package. In oder to less the weight ,we will post in simple
gift-box package in stead of shell package to our international customer.
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| Return Policy: |
| Item
must be returned within: |
30 Days |
| Refund
will be given as: |
Money
Back |
| Return
policy details: |
If
you are not satisfied with the item, please Contact us within 30
days in details and we will exchange or refund your money. But
we can not afford the freight of feedback.
Please
E-mail us and we will try to solve your problems. |
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