"SOLD AS IS. Once the buyer opens the item the package PRODUCT IS CONSIDERED USED AND sale is final. We can not guaranty a users ability to read follow or skill in properly assembling and low or skill in properly assembling and completing repairs. We do not accept returns if a buyer is not able to use and assemble this tool. Learning to do pool cue repairs take some level of skill and practice. We do not accept returns if the buyer was unable to complete repairs as expected or properly assemble the tool. We have this policy because a buyer completed repairs then return it only to find they had opened, used This item is being sold "AS IS" with no implied or expressed warranty. We do not offer a try it before you buy it policy. This item is being sold AS IS. no guaranty or warranty. No returns are accepted.