About Us

J Jones & Son ltd have been established for 80 years and we are proud members of the vehicle recyclers association and hold both Waste Management and Waste Carriers Licences. 

We are an Fully Authorised Treatment Facility (ATF) for the treatment and recycling of end of life vehicles with direct links to the DVLA, which means we are fully authorised by the Environment Agency to recycle vehicles in line with current legislation and we are a responsible scrap metal recycling business with great customer reviews.

J Jones & Son Ltd offer a range of comprehensive car parts across a wide range of vehicles. We break new and old models and each vehicle part sold goes towards achieving recycling target for end-of-life vehicles. We have a full ELV treatment facility housing  Depollution rig in a purpose built building known as a 'Depollution unit' so we are able to process 30+ cars a day.

We stock a very large range of high-quality used vehicle parts for all makes and models Ranging from the year 2000-2020 .

We also stock a large range of bodywork parts, engines gearbox and external components.

Delivering the best quality car & Van parts, at the most competitive prices possible. J Jones & Son Ltd pride ourselves with the highest standards for used car parts in Wiltshire . 

Our auto parts stock changes every day with Many cars and vehicles arriving daily.

We supply parts to independent garages, retail buyers, fleet operators and maintenance managers. We offer a friendly professional auto spares service to trade and private customers.

Information

• If you exercise your right to cancel, the Product has been supplied in error, ordered in error, or damaged we advise you to follow the following procedure:
• Please contact us and receive authorisation for return / collection and your returns number.
• Secure the Product and all the original packaging materials including invoice in either the original box or one of similar stature.
• Mail the package if returning and label it for our address.
• If at time of call to customer services you were advised that the Product will be collected, please do & have the Parcel accessible for the courier to collect on the day agreed at time of call.
• Returns for Products bought in error are simple; but are subject to certain rules:
• You shall be liable for the cost incurred in returning Products to us and we shall not be obliged to accept any product if such costs have not been paid in full.
• Each item must be returned in the same condition as it was sent and undamaged. Damaged goods due to your negligence will not be accepted for refund.
• Once the Product has been returned refunds will be made in the original payment method.
• All requests will be processed after we have inspected and verified the condition of the Products. Returns take approximately five business days to process upon receipt of the item.

Delivery Times

• Whilst we endeavour & pride ourselves to deliver any order within the times stated above, the purchaser acknowledges that any delivery dates or times stated should be regarded as an estimate only.
•  We cannot guarantee delivery for a certain day or time, but you can expect delivery within the time stated above and between the hours of 8:00am and 6:00pm.

Accepting Your Delivery

• Please note that couriers require that someone be present to sign for all packages. If nobody is available for the package, the courier will leave a card notifying of the failed delivery attempt.
• The courier may attempt to leave the parcel with a neighbour and failing that will attempt the delivery normally the next working day.
• If customer fails to receive or fails to contact the courier, the parcel will be returned to us at the customers' expense.

Returns

• If any part supplied by J Jones & son ltd proves to be faulty within 7 days, it may be returned to us for an exchange. If no exchange is available within 48 hours a refund will be given.
• Any part(s) correctly supplied by us and returned to us after 7 days is subject to a handling charge.
• Engines: Customers must state if ancillaries are required.
• If request has been made, stating complete engine wanted, this means head, block, and sump, it does not mean with ancillaries as these may be sold separately, any ancillaries left on the engine e.g water pump, cam belt (We always recommend the fitting of a new cam belt) are given free of charge and are not covered by this guarantee.
• No parts may be altered, modified, or dismantled in anyway (except for routine service adjustment) without our permission. Failure to comply with these terms will invalidate your guarantee/warranty.
• All goods should be inspected upon delivery before signing to ensure that the item has not been damaged during transit. If goods prove to be damaged, do not sign, refuse delivery & contact us within 1 working day. This is to ensure that, if necessary, a claim can be made against the courier company. If the delivery driver does not allow time to inspect the goods sign the Delivery Note to obtain them, but sign for them damaged.
• Mail order: Under selling regulations a PRIVATE CONSUMER has a 7 day "cooling off" period in which he/she may return the goods to us for a refund. However, delivery is a separate contract and once completed is non-refundable.
• Goods once signed for are to be returned at the Customers expense.
• If a part is supplied as ordered but the customer had ordered incorrectly, we must be contacted immediately, and the part returned to us within 7 days of purchase at the cost of the customer.
• Refunds will only be made upon the return & inspection of the goods to our premises.
• All engines purchased must be fitted with a new timing belt/cam belt/chain and filled with new oil and filter upon installation.
• Gearboxes must be filled with new oil upon installation.
• Please ensure all goods are checked thoroughly before being signed for. 
• Refunds are not always possible for goods that have been damaged whilst in transit. The words unexamined or unchecked on the delivery note/docket are not acceptable. We will not be held responsible for the refund of goods damaged in transit if they have been signed for as in good condition.
• By clicking "MAKE OFFER" or "BUY IT NOW" on this website, you agree to be bound by these terms & conditions. Title to the goods shall remain with us until paid in full.