About Us
The Electronics Warehouse has 10 years' experience in the electronics industry, buying large quantities of graded consumer Electronics from the manufacturer.

We specialise in Samsung products at low prices.  We are constantly buying electronics from manufacturers and always have exciting fresh stock.  Whether you are looking to purchase an individual item or to buy in bulk, we are happy to supply you with the services and products you are after.

Please feel free to contact us with any queries you may have with regards to our products

Our opening hours are: Monday - Friday 9:00am - 5:00pm
Registered in England, Reg. No. 07933123 VAT No. 128 0527 29

Terms & Conditions

Delivery
We deliver goods to destinations within the UK Mainland Only.

• We do not deliver to any part of Ireland, Isle of Wight or Isle of Man.
• All parcels we send are insured at no extra cost.
• We shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in delivering goods. In the unlikely event that your product appears lost or is damaged in transit please contact us as soon as possible.
• For insurance reasons we cannot leave items in safe places or with neighbours. Items can only be shipped to the delivery address specified on the Ebay order.

Contents
All contents will be stated on the listing and it's the customers responsibility to check this before purchase. We do not include HDMI cables with any of our products and these must be brought separately. A power cable will be supplied unless otherwise stated.  User manuals may not be included, however you can download these from the Samsung website.

Product Warranty
All products carry a standard, back to base 12 months warranty. Warranty period is stated on the listing and is provided by us and not with Samsung.

Serial Numbers are removed on all of our products before we receive them. This is to ensure a customer does not return it to Samsung and claim a full RRP refund. S/N maybe blanked out, rubbed off, or scratched off. TVs will not have the white label with model details on the back.

In the unlikely event that your product develops a fault, you should contact us immediately with your name, Ebay username and photo/video of issue. We will then contact you and attempt to resolve the issue remotely within 48 hours.  If all possible solutions have failed, a return will be required.

Following inspection, a decision will be made on whether it is economical to repair the product, or whether it is replaced with an equivalent item.

Repairs are completed as expediently as possible, and usually within working five days. All repairs are fully tested for 48 hours to ensure that any intermittent faults have been rectified. Repairs are free of charge for parts and labour, unless faults have been caused by accident, neglect, or misuse (for which there will be no refund or exchange).

After the warranty period has expired we are no longer responsible for the item and any future defects which may happen.

Our warranty does not cover the following:

• Developing dead pixels
• Developing lines
• Developing light or dark patches
• Any form of physical damage such as a screen or bezel crack which was not notified upon received item

All original packaging should be kept for your product as this is required for returning the item to us.  We're not liable to provide any further packaging.

It is the customers responsibility to package the item in a safe way with the original polystyrene and original box suitable for courier transport. The courier will not collect if you do not have the original packaging.

Return Policy
The customer has the right to return an item to us for a full refund up to 14 days from date of purchase whether customer has changed mind or item is defect.

The item must be in an unused condition, with all contents and with the original packaging.

After the 30 day period, we only offer a repair or replace service if item has developed a fault.

Return Postage
We only cover the cost of returning an item within the first 2 months from date of purchase and if the item has developed a fault which is covered under warranty.  If an item does require returning, it is the customer's responsibility to package the item securely.