Ducati

Clicmotor undertakes to comply with current legislation on distance selling. All prices are intended for the public and, therefore, include VAT.

For purchases where an invoice is required, it must be requested during the payment phase in the notes to the seller or at the same time as the order via Ebay messaging. For tax registration reasons, subsequent requests (the day after the order or later) will be rejected.

In the case of active and accepted proposals, the maximum time for payment is 8 days, after which we have the right to cancel the order.

Delivery
Preparing the order takes approximately 1/2 working days starting from the first working day following the purchase date.
Delivery usually takes place within 24/48 hours of placing the order for ITALY, excluding Saturdays and Sundays via GLS or BRT couriers.
Deliveries to the rest of Europe approximately 6/7 days from the order date with international courier.

In the case of shipments to Europe, after 2 delivery attempts the package will be delivered to the nearest PARCEL SHOP point.
The tracking code is uploaded to the eBay platform or communicated via email.

If your package is in storage we will notify you asking for additional information to unlock it.

Return
All you have to do is inform us of your intention to return the item, via Ebay messaging and we will provide you with all the relevant instructions.
The right to withdraw from the sales contract does not apply if you have purchased tailor-made or personalized products.

The return will be refunded as soon as possible depending on the internal workload.

If you have received the defective product, please contact us as soon as possible via Ebay messaging and we will provide you with the information to best manage the procedure, authorizing you to return it at your expense, which will be refunded if the defect is confirmed.

If the item received does not correspond to what was ordered, we ask you not to open the package and contact us for instructions on the matter.

You are responsible for any decrease in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the same. Therefore, if the returned goods are damaged and/or have missing parts and/or irreparable damage to the packaging, you will be liable for the decrease in the value of the goods, and you will be entitled to a refund of the amount equal to the residual value of the Product.

To this end, you are therefore invited not to manipulate the goods beyond what is strictly necessary to establish whether the product is suitable and functional for your needs.

Last but not least, we ask you to take particular care with protective packaging to preserve its integrity during transport.