HP ProLiant DL Servers
We can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you within 24 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.
| Payment | We aim to process all orders within 24 hours of payment. This is a realistic estimate based on past performance and we aim to achieve this on 90% of orders. A buyer has two days to pay for an item on eBay from the time of their purchase. After two days, we can open an Unpaid Item Case, prompting the buyer to pay or resulting in a loss of buyer privileges if the seller is never able to collect the money. |
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| Shipping | All orders under 30Kg on a tracked 2 to 3 day service with UPS / DPD. Small shipments (under 1Kg & £50 GBP) are sent with Royal Mail on a 1st Class & 2nd Class service. If you have paid for express delivery we will flag your order as a priority. Your order is guaranteed to be dispatched within 1 working day on a next-day service. Orders placed between 12am and 9am will be processed and dispatched on the same day. |
| Return | eBay sellers can include a restocking fee of up to 20% for returned items. For example, if a buyer purchased an item for £50 and wants to return it, the seller is only obligated to refund £30 of their original payment. This is completely eBay legal, and fair to the seller, as far as eBay sees it. |
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