M22021 Kentucky Derby hat, Wedding hat, Royal Ascot hat, Mother of bride hat, Race hat, Tea party hat Wide Brim Sinamay Hat

• I have been a full time eBay store owner in USA since 2012. My store's aim is to provide customers the high quality products and best customer services.

• Your satisfaction is my ultimate goal in my eBay business. During your shopping process, there might be some issues which are out of our control. If you have any questions regarding to the product or shipping issues, please feel free to contact us before you open a case or leave negative feedback. We will do our best to resolve those issues.

 •✿•.✿• Payment ✿•.✿•

• We accept payment through the following payment methods except America Express, Discover:

• Please make the payments within 5 days of your purchases. You may receive notices within the first 3 days if payment is not made. 

•✿•.✿• Shipping Terms ✿•.✿•

• All items will be shipped to buyer's eBay address. If you want us to send to another address, please let us know before you place order.

• Kindly remind: Please attach your cell phone number for fast delivery.
  

• All orders will be processed within 1-3 business days upon payment cleared during business days ( Monday thru Friday, except Public holidays). You will be notified immediately via e-mail of any delays.

• Import duties, taxes and charges are not included in the item's price or shipping charges. These charges are the buyer's responsibility.

• In most cases, international shipping takes around 7~15 business days. As you know, the shipping may be influenced by holidays, custom clearance and other uncertainties. We are not able to guarantee the exact arrival time. If you have not received your item within 4 weeks from payment, please contact us.
  

• All shipments will be provided with tracking numbers. You can get it from eBay email or your Purchase History.
  

• If you need faster shipping, please contact us.             

•✿•.✿• Return Policy ✿•.✿• 

• As hats are special items, we don't accept returns & exchanges, but please contact Anna if you have problems with your order.
  
  
• Damaged or Wrong Item: 
• All items are guaranteed in perfect condition prior to shipment. If your item is damaged in some way during shipping, or you received a wrong item, please provide pictures and notify us within 24 hours of delivery. After receiving the damaged item or wrong item we shipped, we will make a replacement depending on our available stock, if not available, a refund will be issued. 

       Thanks for your understanding!!

•✿•.✿• Feedback ✿•.✿•

• Dear buyers, we appreciate your business. If you are satisfied with our service, please leave us a positive feedback and rate the details of the transaction (Detailed Seller Ratings). When you rate the shipping time part, please take international transit into consideration. Your recognition will make us more confident to develop business and serve you better.

•✿•.✿• Contact Us ✿•.✿•

• We care about our valued buyers, if you have any questions, we will be very glad to help you. We try our best to reply to your emails as soon as possible. However, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 24 business hours for us to response.