*Disclaimer: Do not use this filter with water that is Hot.
Return Policy:
Contact us
If you have any problems with our product, please do not hesitate to contact us by eBay message or email any time you need.
If you are not satisfied in anyway, please be free to let us know and give us a second chance to correct and serve you before you want to leave a neutral or negative review.
Returning the item
Request to return your items from your order on eBay. Please write your order number on the package you are returning.
When we receive your return we will issue your refund back to the original payment within 1 week of receiving the item back.
Please allow 3-5 business days for refund to reflect your account.
Please ship items back to:
House Of Filters (Order#)
556 South Fair Oaks Ave #504
Pasadena, CA 91105
Return Policy
If you are not completely satisfied, just follow the process below to
return your filter for a complete refund of the product price. You will have 30 days from the day
you receive your items to get an RMA Number (Return Merchandise Authorization).
Customer is responsible for paying for shipping items back to us for returns.
Order Return Instructions
To return a product, you will need to get a RMA Number (Return Merchandise Authorization)
within 30 days of receiving your filter.
We do not accept returns after the 30 day return window.
When we receive your return, we will issue an electronic refund on your credit card or
PayPal account within 3 days of receiving the item back.
Please ship items back to:
House Of Filters (Returns)
556 South Fair Oaks Ave #504
Pasadena, CA 91105
Shipping Policy
Items are generally shipped same day if ordered by 7:30 A.M. (PST).
You will also get an email notification when you have placed
your order with a receipt of payment for your item(s).
When your order has been shipped, you will be notified via e-mail address
you have provided with a tracking number.
We are here to provide you with Grade A customer service!
