Service Operations Management: Improving Service Delivery
ISBN: 1405847328
Title: Service Operations Management: Improving Service Delivery
EAN: 9781405847322
Authors: Johnston, Prof Robert & Clark, Graham
Binding: Paperback
Publisher: Financial Times/ Prentice Hall
Publish Date: 22/05/2008
Pages: 552
Edition: 3
Weight: 1062 Gms
Condition: Good
SKU: 3221542