Customer Support
We accept PayPal. This is the most secure method to make payments for products or services online.
We deliver to mainland UK addresses only. No International Shipping.
We are able to provide next day delivery for our orders 99% of the time for orders before noon on week days. However, in some cases the delivery may be slightly delayed due to unforeseen circumstances. Feel free to contact us anytime to ask for a status update on delivery - we always get back to you as quickly as possible. If the delivery is delayed, we give you the option to cancel your order and receive full refund for the item if you prefer.
We cannot ship to the following areas: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish, Highlands, Scottish Islands, Northern Ireland. This is because our carriers do not allow shipping certain products (e.g. liquids, sprays and batteries) to these locations. In case we receive an order from the above areas, we will still attempt to deliver but cannot guarantee our usual delivery time.
We cannot combine shipping, and there is no local pickup. Additionally, our carriers do not provide shipping to certain postcodes. Please contact us if you are unsure whether your postcode is included in our shipping policy.
You can track your order by clicking the "View order details" link on the listing that you're receiving. Please allow up to 24 hours for order processing. If you have a problem tracking your order or have not received your item, please contact us before opening a request and we will reply to your query always within 24 hours - usually much quicker!
We work hard with all of our customers to ensure that they are getting an excellent shopping experience. Refunds are available for returned items. We accept returns within 30 days from the date you receive your item. If you do have a concern or want to return an item please contact us before opening a return case. Return cases negatively affect selling accounts and we will professionally handle your concerns/returns.
Communication is KEY to helping us give you the best experience. The best way to contact us is through eBay messages. We work very hard to ensure that our customers are taken care of and always reply to you within 24 hours. As an eBay selling company feedback is our bread and butter. Please contact us with any concerns or problems that you encounter before leaving negative/neutral feedback! We will do our best to turn any less than satisfactory experience into a positive one. If you are happy with our transaction please leave us positive feedback.
Thank you for visiting our ebay store!
Out-of-the-box: Pre-assembled artificial flower arrangement. Ready for use. Instantly own a classy piece of nature out of the box, like a bunch of real flowers you just picked from backyard. The included ceramic vase is not only uniquely styled by its own but in elegant harmony with the flower arrangement. Saved you a vase-hunting trip to local store. Well Designed: Your choice of this WAKISAKI design would demonstrate your passion for life and love in heart. It is created by professional floral designer who has artist eyes. Many attempts were made to create variety, match color and finally achieve the goal of being a pleasure to look from multiple angle. Variety: Distinguished from other brands, this design consists of a dozen of flowers & greenery that vary in species, characters, shape and color. Examples include eucalyptus, dahlias, lavender, etc. Versatile: An ideal deco for various scenarios including living room, bathroom, coffee table, centerpieces for dining room table, farmhouse kitchen counter, rustic deco, etc. The flower arrangement alone can be used as the wedding bouquets for bride. Your purchase includes a ceramic vase and the flower arrangement that has been neatly strapped up. Carefully packaged with shock-absorbing material. After taking it out of the box, you only need to slightly stretch it to its full swing. The overall size is 15 inch (38 cm) in height and 14 inch (36 cm) in the diameter of flower arrangement. The ceramic vase is 3 inch (8 cm) by 7 inch (19 cm).
Customer Support
We accept PayPal. This is the most secure method to make payments for products or services online.
We deliver to mainland UK addresses only. No International Shipping.
We are able to provide next day delivery for our orders 99% of the time for orders before noon on week days. However, in some cases the delivery may be slightly delayed due to unforeseen circumstances. Feel free to contact us anytime to ask for a status update on delivery - we always get back to you as quickly as possible. If the delivery is delayed, we give you the option to cancel your order and receive full refund for the item if you prefer.
We cannot ship to the following areas: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish, Highlands, Scottish Islands, Northern Ireland. This is because our carriers do not allow shipping certain products (e.g. liquids, sprays and batteries) to these locations. In case we receive an order from the above areas, we will still attempt to deliver but cannot guarantee our usual delivery time.
We cannot combine shipping, and there is no local pickup. Additionally, our carriers do not provide shipping to certain postcodes. Please contact us if you are unsure whether your postcode is included in our shipping policy.
You can track your order by clicking the "View order details" link on the listing that you're receiving. Please allow up to 24 hours for order processing. If you have a problem tracking your order or have not received your item, please contact us before opening a request and we will reply to your query always within 24 hours - usually much quicker!
We work hard with all of our customers to ensure that they are getting an excellent shopping experience. Refunds are available for returned items. We accept returns within 30 days from the date you receive your item. If you do have a concern or want to return an item please contact us before opening a return case. Return cases negatively affect selling accounts and we will professionally handle your concerns/returns.
Communication is KEY to helping us give you the best experience. The best way to contact us is through eBay messages. We work very hard to ensure that our customers are taken care of and always reply to you within 24 hours. As an eBay selling company feedback is our bread and butter. Please contact us with any concerns or problems that you encounter before leaving negative/neutral feedback! We will do our best to turn any less than satisfactory experience into a positive one. If you are happy with our transaction please leave us positive feedback.
Thank you for visiting our ebay store!
Out-of-the-box: Pre-assembled artificial flower arrangement. Ready for use. Instantly own a classy piece of nature out of the box, like a bunch of real flowers you just picked from backyard. The included ceramic vase is not only uniquely styled by its own but in elegant harmony with the flower arrangement. Saved you a vase-hunting trip to local store. Well Designed: Your choice of this WAKISAKI design would demonstrate your passion for life and love in heart. It is created by professional floral designer who has artist eyes. Many attempts were made to create variety, match color and finally achieve the goal of being a pleasure to look from multiple angle. Variety: Distinguished from other brands, this design consists of a dozen of flowers & greenery that vary in species, characters, shape and color. Examples include eucalyptus, dahlias, lavender, etc. Versatile: An ideal deco for various scenarios including living room, bathroom, coffee table, centerpieces for dining room table, farmhouse kitchen counter, rustic deco, etc. The flower arrangement alone can be used as the wedding bouquets for bride. Your purchase includes a ceramic vase and the flower arrangement that has been neatly strapped up. Carefully packaged with shock-absorbing material. After taking it out of the box, you only need to slightly stretch it to its full swing. The overall size is 15 inch (38 cm) in height and 14 inch (36 cm) in the diameter of flower arrangement. The ceramic vase is 3 inch (8 cm) by 7 inch (19 cm).