Grading:

What’s included:

Please note this device is sold on the VAT margin scheme and will not have any reclaimable VAT.

*Warranty & Cancellations

Ruezone offer a cancellation period of 30 days from the date your order is placed. If you change your mind about a device you have purchased, you may return it to us and we will offer you a full refund, provided the phone is returned in the condition it was received in, with all accessories included.

We cannot provide refunds for devices that have been physically damaged or have accounts or locks active on them.

If your device develops a fault outside of the 30 day cancellation period, RueZone offers a warranty with every handset we sell, to give you extra peace of mind in your purchase. The level of warranty is specific to the grade purchased:

We will repair or replace any device fault that develops as a result of faulty parts or poor workmanship.

Please note, we do not offer refunds on any device outside of the 30 day cancellation period.

 

What is covered:

 

What is not covered:

 

What Voids your Warranty:

 

Ruezone accepts no responsibility for damage which occurred when attempting to network unlock a device if it was sold to you locked to a network. We reserve the right to repair or replace any handset on a like for like basis. Full terms and conditions can be found below. and conditions can be found below.