Please message with any questions or if you need more photos. We try to answer within 24hrs, and ship within 24hrs.
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Please message with any concerns before going to eBay.
Per eBay regulations; we ONLY ship to the address you have provided through eBay. Please keep mind of shipping delays due to weather, or other factors out of our control. We advertise 1 BUSINESS day shipping, but do our best to ship the same day the order is paid for. Same Day shipping is not applicable on US Postal Service Holidays, and weekends.
We can only ship USPS to a USPS PO BOX.
Receiving an item
Note any damage to the shipping box. If the item was received and was damaged in shipping—Please keep the box, and all shipping materials. We will need those to make a claim. Please visually check each unit before installing.
Return Policy
If the item you purchased was possibly misrepresented by us.
For a full refund, you must eBay message us within 30 days of receiving your item. Returns require our approval and return authorization number. Items must be returned to us before we can issue your refund.
Please note: we record serial numbers and/or mark items to discourage fraud.
If you changed your mind and do not want your item:
1) If the item has NOT shipped—eBay Message us with the request, we will provide further instructions
If the item has shipped—We can authorize you to return it for a refund of the cost of the item, NOT including any shipping fees.
We will not accept returns in cases when the condition of the item and/or retail packaging has been compromised, changed, modified or altered.
The buyer is responsible for all return shipping fees, please make sure it is packed well. Insure all returns. Record the tracking numbers. You are responsible for getting the return back to us. Items must be returned to us before we can issue a refund.
30 Days
Returns will not be accepted beyond 30 days after the item has been delivered to or picked up by the buyer, except under certain circumstances.
Return Authorization
All returns require a proper return authorization, and are only processed within eBay.
International Buyers.
We cannot calculate or be responsible for any import duties, taxes, or brokerage fees that you may be responsible for. We cannot pre-pay these fees. We will not ship any item as a GIFT. Items go through export customs, and then import customs on your end. This takes time. If your shipment is delayed, and it shows in your country, please contact your customs department for further information. Please Note: Items shipped to a US address which are then forwarded internationally, need to be inspected thoroughly BEFORE forwarding. Once they are shipped internationally, we will not offer any support if items are damaged in transit. If the item is listed incorrectly, the return shipping charges would only be covered within the United States, and only if we are notified within the 30 day return policy period