Comprenew is a nonprofit electronics refurbisher and recycler, committed to giving your retired electronic devices new life, whenever possible. We maintain the highest international standards in electronics recycling and data security, ensuring your confidential data is never compromised. We’ll even come to you by offering unmatched transportation services for your unwanted electronic material.

We also offer affordable refurbished products at 3 retail locations in West Michigan and have 14 e-waste collection sites throughout the Midwest. Additionally, we provide job-readiness and computer literacy programs to under-served members of our community.

By choosing us as your electronics recycling, data destruction, or ITAD provider you can feel good about helping us create a sustainable future for our community and our planet.

Shipping: Comprenew only ships and accepts returns within the United States, through FedEx and USPS. Products usually ship within 24hrs after payment. Orders placed outside of business hours will be shipped and ready for pick up the following business day. If shipping to a PO Box, you must select the “Priority Mail” shipping option. Please make sure your shipping information is correct.

Comprenew does not accept pre-printed shipping labels. Shipping will not be refunded for returned items.

Comprenew is responsible for paying for return shipping within the 30-day return period.

All returns MUST include the original receipt, packaging, and adapter (if applicable). Returns may be made either in-store or with a prepaid return label. Items that are missing components, damaged, or altered because of customer actions, are non-returnable and non-exchangeable. Damage includes but is not limited to: damage caused by operator error, physical or electrical stress, and virus or spyware infection. Items that are damaged in return shipping, may sustain a deduction of up to 30% on the refund.

Refunds: All orders must be returned in order to receive a full refund, otherwise, a partial refund will be issued. Refunds are issued via the same payment method used to place the original order. Please allow 3-5 business days for any refund to clear with your financial institution. Shipping costs will not be refunded.
Refunds on devices that contain data, such as but not limited to, computers, cell phones, tablets, hard drives, and flash storage are subject to a 15% data sanitization fee.