01 well packed
02 No returns, unless you pay for the return postage.
03 you are buying as seen.
04 contact me if you receive the wrong item.
05 contact me if item is delayed in the post however it is out of my control once the item has been dispatched.
06 contact me if item is damaged or lost in post, a refund will be given.
07 proof of postage is always obtained.
08 partial refunds requests are scamy don’t ask me for one. However rarely on case by case basis i may offer a partial refund.
09 please be respectful to me i am really happy to solve problem, i will ask you loads of questions because i care.
10 these are my policies and if you don't agree with them then don't buy from me.

HAPPY CHRISTMAS 2014!