PLEASE NOTE: In order to offer FREE postage item may be flat packed but will still contain original packaging, information leaflet and the product

 

DELIVERY

·         DELIVERY CAN TAKE FROM 3-7 WORKING DAYS TO ARRIVE

·         WE WILL ATTEMPT TO DISPATCH YOUR ORDER WITHIN 2 WORKING DAYS

·         IF AN ITEM DOES NOT ARRIVE WITHIN 7 WORKING DAYS TO DEEM THE ITEM BEING LOST IN TRANSIT BY ROYAL MAIL A TIMEFRAME OF 14 WORKING DAYS NEED TO BE CONSIRED BEFORE DEEMING THE PRODUCT LOST. IF THIS HAS OCCURRED PLEASE CONTACT US VIA MESSAGE TO SEE WHAT WE CAN DO.

·         IF YOUR ORDER HAS BEEN DIVERTED BACK TO US DUE TO BEING UNDELIVERABLE ADDITIONAL CHARGES WILL BE INCURRECED TO RESEND VIA POST.

 

RETURNS

·         IF YOU HAVE RECEIVED AN INCORRECT ORDER PLEASE LET US KNOW WITHIN 3 WORKING DAYS SO WE CAN EITHER REPLACE OR REFUND THE ORDER. ALL ORDERS MUST BE RETURNED BACK WITH ALL ORIGINAL PACKAGING.

·         IF YOU HAVE ORDERED A PRODUCT IN ERROR AND IT HAS EITHER BEEN DISPATCHED OR RECEIVED THE BUYER WILL INCUR THE COST OF RETURNING THE ITEM WITH PROOF OF DISPATCH.

·         ALL ITEMS THAT ARE SHIPPED ARE INSPECTED TO BE IN GOOD CONDITION UNLESS STATED OTHERWISE

·         REFUND WILL BE BASED ON THE ITEM PURCHASE PRICE

·         SHIPPING CHARGES ARE NON REFUNDABLE