PAYMENT
The sooner you pay, the sooner you get your item.
ROOM SERVICE AUSTIN prefers that payment be made within 3 days of your winning bid or Purchase, otherwise we reserve the right to make a second chance offer to the second place bidder or re-list the item.
Please let us know if you have any additional questions.
SHIPPING & HANDLING
We will ship any most items anywhere. We do are very best to package and secure all our items so they make safe trips to their new homes. Most of our items ship out same day, excluding items with odd/abnormal dimensions and freight items. We include insurance and tracking on all of our items and also offer a 100% MONEY BACK GUARANTEE to ensure satisfaction. We also will combine shipping, provide storage and local pickup.
If for any reason the cost of our calculated shipping is above or below current rates we will contact you and make adjustments and/or issue necessary refunds. We strive to get your items delivered in the most safe and cost effective manner. Our shipping methods include, USPS, UPS, FedEx, various carriers for when crate shipping is necessary.
Please let us know if you have any additional questions.
CONCERNS
If for any reason you are unhappy with your purchase, you may return your item within 14 days of receiving it for a full refund. Just pay for return shipping.
Please let us know if you have any additional questions.