We Value your feedback, Feedback is a Very Important Part of Online Shopping / eCommerce Business It Conveys a Lot to the Prospective Buyers & Is Measure of Goodwill, Conduct & Performance of the Sellers. Thus the Buyers are requested to Use utmost Caution while leaving the Feedback, since a Wrong Feedback can Ruin a sellers Hard Earned Goodwill. Generally we have tendency to Show around Our Merchandise bought in an Online auction to our Friends & Colleagues or other Known People or Our Local Jewelers, And everybody has a tendency to Pass on Judgments and Give an expert Opinion on a Subject Like Gemstones Which is a Specialized area & Requires Expert Knowledge .So Please do not Get Carried Away by Peoples Opinion Specially of Jewelers Since they have vested Interests & Conflict of Interests & Would not Like the Buyers to Move away from Them & Enjoy savings & hamper their Business. Buyers are Requested Not to Believe such Opinions which are only Verbal & are not From experts Without Verifying them. In Such a Scenario, If The Buyer Feels the Item Received by Them is Not Genuine / Natural where it has been Mentioned . Described as Natural. The Buyers are requested to Have the GEM Lab Certified from a Govt Recognized Approved Reliable Laboratory of Their Choice . A Lab Report is the Best solution to Address & Take care of Your Concerns / Suspicions & Restore your Confidence. Enjoy Shopping, Enjoy Savings & Shop Rationally |