ELEGANT LOOK! GREAT
SHINE !
PAYMENT
Buyer should be a PayPal verified
member. we accept only Paypal .Our payment is expected within days of
auction end. If payment is not received, an unpaid item case will be opened
& the item will be re-listed after closing the case.
SHIPPING
WE SHIP WORLDWIDE.WE USUALLY SHIP
WITHIN 1 DAY OF RECEIVING CLEAR PAYMENT.
DELIVERY MAY TAKE-UP-TO 15-20
WORKING DAYS (BY NORMAL INDIA REGISTERED POST), 7-10 DAYS(BY EMS SPEED POST, EMS CHARGES VARY
FROM COUNTRY TO COUNTRY)
KINDLY INFORM US IF YOU WANT EXPEDITED
SHIPPING BY EMS.
We accept no responsibility for
shipping errors related to incorrect shipping addresses, customs delays custom
charges.
We accept no responsibility if the
parcel is opened by the customs, mishandled or lost in transit.
We accept no responsibility if some
of the items go missing from the parcel in transit.
We are not responsible for custom
duties or any other charges being levied in the buyer’s country.
If parcel is returned or rejected
due to custom clearance, wrong address or any reason due to the buyer, the
buyer will pay for the expense incurred and reshipping.
If the parcel is held by customs the
buyer has to pay for the duties being levied by the customs and the buyer has
to contact the customs and other related agencies to secure the release of the
parcel.
RETURNS
No Questions Asked, 100% money back
guarantee without any restocking fees if dissatisfied. Item (s) have to be
returned for a refund within 30 days after receiving it and must be returned in
their original, conditions with the certificate (if any).Damaged goods will not
be accepted and will be returned to the sender. For International Buyers,
please return by Registered Air Mail. Only and follow our instructions
carefully, otherwise we will, not be responsible if the item get stuck with
customs Please kindly contact us before sending back any item for all important
instructions. Shipping Fees are Non-Refundable and Buyer pays the return
shipping. No exceptions. Domestic buyers therefore requested to contact us
before sending back any item for all important instructions
CONTACT
If you have any comments or
questions, please contact us via EBay message system.
FEEDBACK
Once you receive the item, we ask
that you leave us a Positive feedback with all 5 stars. Please do not hesitate
to contact us for any reason.
We also kindly request that you do
not leave a negative or neutral feedback without contacting us first. We will
try our best to resolve any problems that you may have with the transaction.
Legal Disclaimer:
Refund or any claim
liability for the buyer is only limited to the value of the item
purchased. No additional claims will be entertained for any other
reason whatsoever. Please note that since various labs may have
different testing methods and the interpretation of all our Diamonds and Stones
may differ from one lab to another as well as from one Gemologist, appraiser,
expert and Jeweler etc. to another, we will be unable to accept any other
lab's Lab Certificate or the judgement of any other third party including
any Gemologist, appraiser, Lab, Jeweler etc. By consenting to buy our
items it is understood that you have read, understood and agree to
the terms and conditions as well as the FAQ for the Diamonds and
Jewelry being sold by us.
FAQ
What are Color Diamonds?
These are genuine
Colored Diamonds found naturally mines mainly from Brazil. They are
more porous than White Diamonds and are found in the upper layers of
the ground relative to the White Diamonds that are mined deep. Some scientists are
of the opinion that their origin maybe a Meteor that impacted earth
Billions of years ago.
What is their nature?
Colored Diamonds are not
found in the state as they are sold. They are made from earth mined
rough rock found in mines of Brazil. The Rock color varies from Light
Blue, Dark Blue, Champagne, Pink, Green etc.
What is the treatment
process?
To bring out its true
color it needs to be treated.
The process is a natural
one employing gentle heating a high-pressure environment (HPHT) which
gradually brings out the true color of the Diamond.
Are any artificial
colors or chemicals added?
There are no artificial
colors or chemicals included in the process. They are not irradiated.
Does it alter the
composition?
The process may or may
not alter the composition. It remains a true Diamond nevertheless. Once our diamonds are heat-treated, it
may move the molecules. This causes them to not always test properly with a
hand tester. If a hand tester is used, sometimes they test as
diamonds and sometimes they test as moissanites.
But they are genuine
earth mined diamonds, not moissanite or CZ.
If you use a jeweler's
loop you can see this by their molecular composition.
How does it differ from
a Moissanite?
A Moissanite is man-made
whereas our Diamonds are earth-mined. A Moissanite will lose its shine and
wither away in a short period whereas a Diamond will remain as they
are forever.
My Jeweler says these
are not Diamonds?
These Diamonds are rare
and hence opinion may be varied from person to person. Further a
Jeweler would not like to lose a customer who buys online as from eBay, rather
than from his store losing a customer in the process. Any opinions of any
Jeweler, Gemologist, expert, appraiser etc will not be accepted
to judge the authenticity of our Gemstones and Diamonds.
How can you sell them so
inexpensive?
We
are wholesalers who buy the Rough Rocking in bulk from
mines and have direct cutting and polishing facility. This avoids
many middlemen and their fat commissions. We do not have a brick-and-motor
shop also, thus saving on all fancy overheads. These diamonds are a bargain but
obviously not those Estate standard perfect stones which are not heat
or pressure treated.
Do you offer any
Certification?
All our Diamonds are
accompanied with a Certificate of Authenticity from an independent
Lab. Certificate can be verified online. Various Labs may have
different testing methods which can give different results thus we
will be unable to accept results from other Labs. Hand held
testers may also provide inaccurate results.
What if I have doubts
about their authenticity?
You can always message
us in case you still want any more details or clarifications. Once
purchased we will understand that you have read and understood the details
about these Diamonds and thus, we will be unable to accept returns
for this reason.
What Guarantee do you
offer?
We offer full 100% Money
Back Guaranteed in case of any manufacturing defect. Please also
refer to the Refund Policy as mentioned our item listing.
How do I maintain them?
An occasional wipe
with a soft soapy cloth and a rinse in warm water is all that
is required to maintain its shine and luster.