Customer Service:
NWOT: This Carry On is New Without Tags. All products sold by LGA2PBI are quality, brand-new, brand-name merchandise. All items for sale are new and unused. Some of the products we purchase are overstock, final sales or final markdowns and tags are removed to avoid returns or exchanges to other stores... We pass these savings on to you.
We are avid shoppers, and purchase at retail level. Most Tumi products have a "Tumi Tracer." On their website, Tumi specifies their (5 year) warranty is only valid when purchased "from an authorized TUMI store or dealer." We are not distributors or affiliated with any of the brands we sell. On that note, no one on eBay is.