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Free Replacement Guarantee
Free Replacement
Replacement Guarantee
MONEY BACK Guarantee
♥ Self-propelled and time-saving, vacuums and washes your sealed hard floors in one smart step for an optimal clean in less time.
♥ Cordless, lightweight, and easy to use, extends runtime up to 35 min with intelligently optimized suction and battery power.
♥ 5-in-1 self-cleaning system keeps your hands clean, your system fresh, and your home odor-free.
♥ All-in-one LED display, built-in app connectivity, and helpful voice assistant monitors cleaning performance for the ultimate hard floor cleaning experience. Please note that the machine must use the Tineco solution to ensure long-term use. The use of our solution will cause corrosion and damage to the machine.
1. Battery capacity: 2600mAh
2. Clean water tank capacity: 600ml
3. Sewage tank capacity: 500ml
4. Use time: 25 minutes for low-grade (standard mode) and 20 minutes for high-grade (strong mode) when fully charged
5. Charging time: 3-4 hours
6. The brushless motor has strong suction, single welt, and the water return rate is greater than 90% (for example: 450ML of sewage comes in when 500ML of clean water goes out), and the roller brush is blocked
7. Self-cleaning mode: After use, please put the machine back to the bottom plate in time. Press and hold the power button for 3 seconds to activate the self-cleaning function. When you're done, make sure to clean the dirty water tank in a timely manner to avoid any odors. Before using the self-cleaning function, check if there is enough water in the fresh water tank.
8. Product packaging weight: 6.8KG
9. Product packaging size: 85*26*29cm
Brush*1
Brush barrel*1
Backing plate*1
Charger*1
Instruction manual *1
Frequently Asked Questions and Answers:(Q/A)
Before entrusting the repair department with the repair, please check the following points | ||
Issue | Possible Cause | Action Required |
Product not working | Roller brush entangled with hair or foreign objects | Clean the roller brush |
Dirty water tank full | Clean the dirty water tank | |
Clean water tank empty | Add water | |
Low battery power | Charge the battery | |
Reduced suction power | Roller brush, roller brush cover, or dirty water tank not properly installed | Reinstall |
Roller brush entangled with hair or foreign objects | Clean the roller brush | |
Brush inlet or pipes blocked | Clear the obstructions in the inlet or pipes | |
Sponge filter above the float dirty | Clean the sponge filter before using again | |
Dirty water tank filter clogged or not installed | Clean or install the sponge filter before using again | |
Unusual noises | Inlet is obstructed | Clear the obstructions in the inlet |
Dirty water tank filled with wastewater | Empty the dirty water tank before use | |
Roller brush not spraying water | Clean water tank empty | Add water |
Clean water tank not installed properly | Reinstall properly | |
Roller brush not rotating | Roller brush entangled with hair or foreign objects | Clean the roller brush |
Air outlet leaking water | Float not installed | Install the float |
Pre-filter not dried after cleaning | Dry the pre-filter before using it again | |
Water leaking from the bottom of the roller brush | Dirty water tank or dirty water tank sponge filter not installed | Install the dirty water tank and sponge filter |
Unable to charge the battery | The machine is not fully inserted into the charging base | Check if the machine is placed correctly |
The power adapter is not properly connected to the power outlet or the charging base port | Ensure that the power adapter is properly connected to the power outlet and the charging base port | |
Sudden battery level drop during discharge | Battery pack malfunction | Perform three or more complete charge-discharge cycles on the product. |
Reduced runtime | Battery aging | Contact the purchase store or after-sales service for replacement. |
High or low ambient temperature | Operate in a suitable environment. | |
Battery not fully charged | Make sure the battery pack is completely charged before use. | |
2.Please keep the consistency of the address from Paypal and eBay.
3.Payment must be received within 3 days since you won the item, or eBay will launch Unpaid Reminder Against you.
Sincerely thank you for choosing us, we suggest you reading our shipping terms and conditions.
1.All items are shipped within 1-2 business days from our UK warehouseafter we confirm your payment and your shipping address .Pls Kindly noted that it will be changed depending on the Domestic handling time.(except Saturday, Sunday and other UK holidays)
2.We only ship our items to the areas that our logistics provider covers.Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
3.To ensure you receive item safely, please offer the concrete and complete shipping address,Please keep the consistency of the address from Paypal and eBay.
4.Sometimes your order may be impacted by extreme bad weather, strikes or other unexpected events.
5.If there are any problems with your order, including late delivery or being lost, please do not hesitate to contact us. We are happy to offer solutions to your inquiries.Our goal is customers' satisfaction!
If you are satisfied, we sincerely hope that you can leave us a positive feedback and 5-star Detailed Seller Ratings, which are of vital importance to the growth of our company.
Besides, PLEASE DO NOT leave us 1, 2, 3 or 4-star Detailed Seller Ratings because they are EQUAL TO negative feedback. Like we said before, if you have any questions, please contact us first coz disagreement cannot settle problems. We really appreciate your support!
