Customer Support
We accept PayPal. This is the most secure method to make payments for products or services online.
We deliver to mainland UK addresses only. No International Shipping.
We are able to provide next day delivery for our orders 99% of the time for orders before noon on week days. However, in some cases the delivery may be slightly delayed due to unforeseen circumstances. Feel free to contact us anytime to ask for a status update on delivery - we always get back to you as quickly as possible. If the delivery is delayed, we give you the option to cancel your order and receive full refund for the item if you prefer.
We cannot ship to the following areas: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish, Highlands, Scottish Islands, Northern Ireland. This is because our carriers do not allow shipping certain products (e.g. liquids, sprays and batteries) to these locations. In case we receive an order from the above areas, we will still attempt to deliver but cannot guarantee our usual delivery time.
We cannot combine shipping, and there is no local pickup. Additionally, our carriers do not provide shipping to certain postcodes. Please contact us if you are unsure whether your postcode is included in our shipping policy.
You can track your order by clicking the "View order details" link on the listing that you're receiving. Please allow up to 24 hours for order processing. If you have a problem tracking your order or have not received your item, please contact us before opening a request and we will reply to your query always within 24 hours - usually much quicker!
We work hard with all of our customers to ensure that they are getting an excellent shopping experience. Refunds are available for returned items. We accept returns within 30 days from the date you receive your item. If you do have a concern or want to return an item please contact us before opening a return case. Return cases negatively affect selling accounts and we will professionally handle your concerns/returns.
Communication is KEY to helping us give you the best experience. The best way to contact us is through eBay messages. We work very hard to ensure that our customers are taken care of and always reply to you within 24 hours. As an eBay selling company feedback is our bread and butter. Please contact us with any concerns or problems that you encounter before leaving negative/neutral feedback! We will do our best to turn any less than satisfactory experience into a positive one. If you are happy with our transaction please leave us positive feedback.
Thank you for visiting our ebay store!
đ¶ăVery Easy to Assembleă: With smart structural design(patented), just assemble cloud light on the floor first, and hang them to ceiling finally, the assembly process is very easy and convenient,save your time and save you strength. We provide clear and detail instructions, we also provide almost all the tools and accessories you need during the assembly process, you will assemble it confidently and easily even your are a beginner đ¶ăReusable and Cotton would not Fall Offă: Cotton is fixed to a plastic mesh with sticks and stoppers first, and then hang the plastic mesh to ceiling. Hold by the sticks and stoppers, the cotton would not fall off easily. It is also easy to separate the sticks and stoppers from the plastic mesh, so it is easy to move cloud light to other room, make cloud light reusable đ¶ăMultiple Lighting Modesă: The cloud light allows adjust brightness, set color and dynamic mode anywhere which often shocks and surprises people. Built in sensitivity adjustable microphone, you can choose any music to match with it, then color will change accordingly and move with the rhythm of the music, which can make your party a climax đ¶ăApply to Any Surface of Wall or Ceilingă: Instead of sticking to the wall, the cotton is hang to wall, so the cloud light can be install to any walls, no matter the walls are rough or smooth, as long as the walls can be drilled and put a hook in. So this cloud light is wide application, you can decorate places like bedroom, ceiling, kitchen, stairs party, wedding and so on đ¶ăWhat You Getă: The 3D thundercloud LED light kit include a 19.8 Feet LED strip, cotton that covers about 19 square feet, a 21.5 square feet mesh, a user manual, sticks, stoppers and other accessories and tools help easy installation
Customer Support
We accept PayPal. This is the most secure method to make payments for products or services online.
We deliver to mainland UK addresses only. No International Shipping.
We are able to provide next day delivery for our orders 99% of the time for orders before noon on week days. However, in some cases the delivery may be slightly delayed due to unforeseen circumstances. Feel free to contact us anytime to ask for a status update on delivery - we always get back to you as quickly as possible. If the delivery is delayed, we give you the option to cancel your order and receive full refund for the item if you prefer.
We cannot ship to the following areas: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish, Highlands, Scottish Islands, Northern Ireland. This is because our carriers do not allow shipping certain products (e.g. liquids, sprays and batteries) to these locations. In case we receive an order from the above areas, we will still attempt to deliver but cannot guarantee our usual delivery time.
We cannot combine shipping, and there is no local pickup. Additionally, our carriers do not provide shipping to certain postcodes. Please contact us if you are unsure whether your postcode is included in our shipping policy.
You can track your order by clicking the "View order details" link on the listing that you're receiving. Please allow up to 24 hours for order processing. If you have a problem tracking your order or have not received your item, please contact us before opening a request and we will reply to your query always within 24 hours - usually much quicker!
We work hard with all of our customers to ensure that they are getting an excellent shopping experience. Refunds are available for returned items. We accept returns within 30 days from the date you receive your item. If you do have a concern or want to return an item please contact us before opening a return case. Return cases negatively affect selling accounts and we will professionally handle your concerns/returns.
Communication is KEY to helping us give you the best experience. The best way to contact us is through eBay messages. We work very hard to ensure that our customers are taken care of and always reply to you within 24 hours. As an eBay selling company feedback is our bread and butter. Please contact us with any concerns or problems that you encounter before leaving negative/neutral feedback! We will do our best to turn any less than satisfactory experience into a positive one. If you are happy with our transaction please leave us positive feedback.
Thank you for visiting our ebay store!
đ¶ăVery Easy to Assembleă: With smart structural design(patented), just assemble cloud light on the floor first, and hang them to ceiling finally, the assembly process is very easy and convenient,save your time and save you strength. We provide clear and detail instructions, we also provide almost all the tools and accessories you need during the assembly process, you will assemble it confidently and easily even your are a beginner đ¶ăReusable and Cotton would not Fall Offă: Cotton is fixed to a plastic mesh with sticks and stoppers first, and then hang the plastic mesh to ceiling. Hold by the sticks and stoppers, the cotton would not fall off easily. It is also easy to separate the sticks and stoppers from the plastic mesh, so it is easy to move cloud light to other room, make cloud light reusable đ¶ăMultiple Lighting Modesă: The cloud light allows adjust brightness, set color and dynamic mode anywhere which often shocks and surprises people. Built in sensitivity adjustable microphone, you can choose any music to match with it, then color will change accordingly and move with the rhythm of the music, which can make your party a climax đ¶ăApply to Any Surface of Wall or Ceilingă: Instead of sticking to the wall, the cotton is hang to wall, so the cloud light can be install to any walls, no matter the walls are rough or smooth, as long as the walls can be drilled and put a hook in. So this cloud light is wide application, you can decorate places like bedroom, ceiling, kitchen, stairs party, wedding and so on đ¶ăWhat You Getă: The 3D thundercloud LED light kit include a 19.8 Feet LED strip, cotton that covers about 19 square feet, a 21.5 square feet mesh, a user manual, sticks, stoppers and other accessories and tools help easy installation