Shipping:
All shipment will be shipped by UPS next day air or Fedex overnight mail depending on location, to lower the risk of shipment delay, we ship Tuesday or Wednesday only, coral will be pack in insulated foam box and Ice or Heat pack depending on the weather.
$45 flat rate shipping.
Free local pick up is available, please contact to schedule, orders must be pick up within 7 days.
DOA Policy:
In the unlikely event of DOA(Dead on Arrival), please contact us within 2 hours of delivery. Carefully inspect the package and send 2 clear pictures of the dead coral via message or email. Please do not throw away the deceased coral, might need to ship it back if necessary. A store credit (not including shipping cost) will be issue for future purchases. First attempt has to be met in order to qualify for our live arrival guarantee. Sorry we can not be held responsible of any shipping carriers delay due to weather or mechanical events that it's out of my control.
Return or Refund:
We do not accept return or refund for live animal. However please contact us if you have any questions or concerns, we are here to help.