1. We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address.Ship worldwide from China, and only to VERIFIED PAYPAL ADDRESS. Transport Delivery ETA. Package handling only takes 1 business day at our warehouse, so please make sure entering correct payment and shipping information before checking out. Once your payment is completed, we are not going to accept any more changes to your order.

2.International Buyers –Please Note:

a. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.

b. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.

3. Items are generally shipped out the next business day after your payment has been cleared (Sat. & Sun. excluded.)Please check your shipping address carefully before checkout, it can't be changed if order completed.

4. Orders from the United States will all be shipped out via ePacket. The shipment usually takes 10-15 business days(Saturday and Sunday excluded), if you need the item urgently, please contact us for detail before purchase.

5. Local pick up is not available.

6. Customers in Porto Rico, Alaska and Hawaii are recommended to contact us for shipping details(shipping cost&time) before placing an order.

7.Ship within 1 business day once payment completed. Notification of shipment with tracking No. will be sent to buyer.

8.Orders placed on weekend will be shipped within 2 days.Notification of shipment with tracking number will be sent to buyers.

9.Please allow 15 business days for delivery to US destinations on any eBay orders and 35 business days for delivery to any International destinations due to strict custom inspection sometimes.

10.If your total order value reach $100.00, we will ship your item by EMS which is very fast and safe only takes about 5 – 7 working days to arrive, (EMS can be available for this countries: Australia, Belgium, Canada, Denmark, France, Finland, Germany, Ireland, Italy, New Zealand, Norway, Spain, Sweden, Switzerland, USA, UK).

We ship all goods within 24 hours upon receipt of payment (except holiday and weekend).

Country	Arrive time	Shipping Method	Shipping Fee	Each Add. item
Australia	14-21 business days	International Air Mail	Free	Free
USA	10-15 business days	ePacket	Free	Free
UK	14-21 business days	International Air Mail	Free	Free
Spain, France, Germany	15-30 business days (due to strict custom inspection)	International Air Mail	Free	Free
Brazil, Italy, Russia, Ukraine	20-35 business days (due to strict custom inspection)	International Air Mail	Free	Free
Other countries	Normally no more than 30 business days (due to strict custom Inspection	International Air Mail	Free	Free

Attention: please kindly contact me firstly if you haven’t received my parcel in the above shipping time before opening a case or leaving a negative or neutral feedback or even leave 3 stars or less stars on shipping criteria to me, resending or refund will be offered to compensate you.

1. Payment should be completed within 4 (Four) days of auction closing. Or unpaid dispute will be filed for closing auction.

2. We only accept payment via Paypal. Please kindly check if you can do the payment via PayPal before placing an order.

1. We offer 30 days money back guarantee return policy.

2. Our warranty does not extended to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer/user's part.

3. For all returned products, buyers MUST contact us for the returning address.

4. In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements. Refund will be made upon receipt of the returned item.

5. For all returned products, buyers MUST contact us for the returning address

1. If you are dissatisfied for any reason, please donot be quick to leave negative/neutral feedback. We work hard to make sure EVERY CUSTOMER 100% SATISFIED and resolve any problem for you and always leave positive feedback to all our customers.

2.Please do give us a chance to improve our customer service and item quality. Because our valued customers always give us a chance to rectify a problem before opening a case, and then we will try our best to help resolve it rightly.

①Issue----->

②Take some pictures of items---->

③Send a Message on eBay(picture as attachment on PC)--->

④VinBeads eBay Service reply for you 12~24hours(except weekends)--->

⑤Best Solution for you(Replacement or Refund or any other solution is supported )---->

⑥Make you a happy Customer

3.Please Do Not quick open CASE for items not as described or not received.Any consultation, problem or suggestion that you meet about the item in VinBeads eBay store, you can send a Message(Select Other Option) on eBay to us at first. We will reply for you in 12-24 hours,except that we are off on weekends.

4.Please let me know the problem and give me chance to resolve B4 leaving Negative or Nutral.

5. If you are satisfied with the product you received,please leave us positive feedback and 5 scores DSR.

The illustration shows how to leave me the feedback, please follow, thx

1. At Vinbeads you will get good quality, low price and great service. You will get what you need here. At Vinbeads, We take every efforts to offer Five Stars Service to our customers.

2. Work Time:Monday to Saturday(Chinese Time),please feel free to contact us and we will reply for you in 12-24 Hours

3.Please do not quick open case or leave neutral/negative feedback.Any consultation, problem or suggestion that you meet about the item or my store, you can send a Message on eBay to us. We will reply for you in 12-24 hours,except that we are off on weekends.

4.Please let me know the problem and give me chance to resolve B4 leaving Negative or Nutral.

Morning Time:08:00am-12:00am(Chinese Time)

Afternoon Time:13:00pm-17:00pm(Chinese Time)

Click to Contact Now

1.Q: How do I remove/cancel the auction if I did it by mistake?

A: please kindly contact me about this; I will resolve it for you.

2.Q: Can I order 1 or 2pcs? For example, one item is sold 10pcs on listing; I just want 1 or 2pcs.

A: Sorry, it will cause me some inconvenience on stock and labor cost, since all my items were packed well in bags, so I would be appreciate that you can buy quantity as our listing shown.

3 .Q: Which invoice should I pay?

A: please email me for an invoice If you have multiple items. Please do not pay for items individually but contact me, I will send you a combined invoice.

4.Q: If some items I received are not in good quality, what should I do?

A: Normally the items you received will be in good condition, as we have a QC team to control. In some cases, if you are not happy, please send pictures to me. Replacement will be added into your next order, or money will be credited to your account, or refunded. 100% guaranteed satisfaction.

5.Q:I just received partial of my items which paid together, Please correct it soon

A: Normally they would be sent out at one parcel if you paid together. I suggest you check the parcel again; maybe it stays in the corner. Still not find it yet, please EMAIL ME, I will check it and solve this problem for you soon. You will not bear any loss.

6.Q: Which shipping method you offer? How long it will take?

A: The default shipping method to United States is E-Packet which take about 10-15 business days in transit; To other countries, it is airmail which will take about 15-30 business days.

7.Q: If I do not receive parcel within stated shipping time, what should I do?

A: please contact me, I will look into this and resolve for you soon!

8.Cony from Vinbeads eBay Store