Returns
Here
at The Smoking Store, we value your time and are confident that we only
sell the highest quality products. Since customer satisfaction is our
number one priority, we want to make sure you are absolutely happy with
your purchase from us. You may return merchandise for a full refund
within 30 days of purchase. Refunds are only given on merchandise that
is unused, in new condition and is returned to us packed in the products
original packaging. Buyers will be responsible for return shipping.
Shipping
We
stock all of our items which allows us to process and ship your order
within 1 business day. In many cases, orders are processed and shipped
on the same day. We understand what it's like to return an item due to
poor, careless packaging. We take extra time to carefully pack your
order to ensure it will arrive in the same, pristine condition that it
left in. It's just one of the many steps we take to make sure our
customer experience is second to none. You will be updated with a
tracking number for your package once your item(s) ship.
About Us
The
Smoking Store carries a very large selection of cigarette cases, roll
your own supplies, cigar, cigarette, smoking accessories, general
merchandise, and many different gift items.
Our story began with a
vision we had to provide our customers with high quality, well built
smoking accessories that were very affordable. With our knowledge and
experience in the industry, we also understood how much money could be
saved by rolling your own cigarettes. Even though cigarette cases and
cigarette pack holders were our two main original products, we wanted to
provide our customers with much more than that. Our goal was to provide
you with an excellent way to save money, offer a very diverse product
selection and provide outstanding customer service for all people who
roll their own cigarettes or need smoking accessories. We have since
expanded into many different product lines and strive to offer our
customers an array of top quality smoking accessories, general
merchandise and gift items.
Our Promise To You
We'll
always do our best to provide you with a stellar experience here at The
Smoking Store. Our number one goal is to keep our customers happy. We
will always work hard to provide you with great prices, quick shipping
and exceptional customer service.