Payment:
- PayPal is the only payment method that we accept. All payments must be paid prior dispatch. For those who don't have PayPal account can contact us through Ebay message centre.
- Payments must be received within seven days of auction closes, else the item will be relisted and reported to Ebay to recover the cost.
- Please keep your address updated on Ebay/Paypal, once we receive the order, as mostly orders are shipped straight away.
Delivery:
- We ship all the orders within 1 business day upon receipt of cleared funds. Please give extra time for deliveries on special occasions, adverse climate conditions and festivals.
- Shipping for UK Mainland is free, for the postcodes below charges apply please contact us prior to purchase:
- IF YOU RESIDE IN ANY OF THESE SCOTISH HIGHLAND POST CODES THERE WILL BE SURCHARGE OF 6.50 ON TOP ON DELIVERY CHARGES QUOTED: POSTCODES: AB56, HS, IV, KA27-28, KW, PA20-49, PA60-78, PH30-44, PH49-50 & ZE.
- IF YOU RESIDE IN ANY OF THESE - NORTHERN IRELAND, CHANNEL ISLAND, ISLE OF MAN AND ISLES OF SCILLY THERE WILL BE SURCHARGE OF 6.50 ON TOP ON POSTAL CHARGES QUOTED: POSTCODES: BT, IM & TR21-25.
- IF YOU ARE FROM ANY OF THESE POSTCODES, THESE SURCHARGES ARE APPLICABLE AND ORDERS WILL ONLY BE PROCESSED ONCE THE SURCHARGE IS RECEIVED, CONTACT US TO PAY THIS CHARGE AND WE WILL SEND YOU INVOICE FOR THE SAME.
- Most of the items are bubble wrapped securely according to the size & weight of the item. Then they are packed in courier bags or boxes(occasionally we use old card boxes--saves money and environment)
- We use Royal mail, Parcel force, Hermes Logistics and DPD for all deliveries depending on best suitable service for individual item. If you have any particular requirement confirm before buying. Once goods are dispatched there will be an extra charge on address change.
- If you don't receive your goods within 14 working days of despatch email, mail us and we will try to give you best possible assistance. 14 day window is a preset requirement before Royal Mail, to consider any item lost.
- There will be a charge of 8 for redirecting delivery to a different address or refused delivery. For any changes please mention at the time of order, once goods despatched the above charges will apply. Please note, if you don't accept delivery or address provided is incorrect and the parcel comes back to us, you have to pay redelivery charges which are the charges set by couriers not us.
- If the item received back undelivered in case it was not picked from sorting office or unavailability at provided address. There will be a redeliver charges on it.
Returns:
|
|
|