We aim to post items within 24 hours from when the payment is received. Please note this is working days only and excludes weekends and offical UK holiday days when no post services operate (for example Bank Holidays / Christmas Day). Delivery is FREE to UK (any exceptions would be clearly stated) and we discount international shipping for combined purchases. Please request an invoice prior to making payment for any discounts to be added. We are unable to do this once payment has been made.

We accept returns within 14 days of delivery, please use the ebay returns process for ease and convenience. If for any reason you were unhappy with the product or service, I would ask that you contact us for. We pride ourselves in customer serivce and satisfaction, and want to ensure you are happy with your orders. Thank You.

Payment Methods We Accept

We accept payment by Pay Pal. Our paypal email address to send payments to is giftsandguidance@btinternet.com. Please use eBay messaging system - We also accept payment for your ebay order via debit or credit cards if prefered. This can be done via telephone on 01244 881440 or we can send you an email link via our secure online checkout merchant, for you to enter your details and make payment at your convenience. Please quote ebay username and order references when contacting us.

We are happy to assist and advise you in which items you are looking to purchase. Nikki Thompson-Guest is a registered UK Qualified Crystal Therapist under governing body ACHO (Affiliation of Crystal Healing Organisations) and a Reiki Master. Ewan Thompson-Guest is a Reiki Master. Any advice or opinions given by Gifts and Guidance are for information purposes only. It is not recommended as a means of diagnosing or treating illness. Always seek medical advice for matters concerning your physical and mental health.

We accept returns within 14 days of delivery, please use the ebay returns process for ease and convenience. If for any reason you were unhappy with the product or service, I would ask that you contact us for. We pride ourselves in customer serivce and satisfaction, and want to ensure you are happy with your orders. Thank You.

Gifts and Guidance Ltd is a limited company (trading as Gifts and Guidance) and registered in England and Wales under the company number: 07752473. Our registered office is at 43 Rakeway Saughall Chester CH16AZ.

Our VAT Number is: UK 990 2122 35.

Copyright © 2008-2015 Gifts and Guidance Ltd – All Rights Reserved