About Us

Big Tee Shirt was born in the year 2000 with 100 mixed cotton t-shirts made for us by a small local clothes manufacturer to our size specs.

To sell the t-shirts we set up a website. The site was an instant hit and in the 10 years since has grown into one of the largest ranges of big and tall mens clothes on the internet with over 550 lines covering sizes 2XL-13XL.

In 2001 we were approached by ITV to supply the clothes for the original Fat Club programme followed by the original Celebrity Fit Club in 2002 in which we had to supply big clothes for Rick Waller, Tommy Walsh and the other celebrities including that lovely woman Anne Widdicombe. On a more recent note we also supplied some of the clothes for The Biggest Loser UK 2007.

In early 2002 we decided to leave our original home town of Nottingham and relocate to the east coast, eventually we established new premises in the small market town of Alford, Lincolnshire. We have also opened a shop, called Mr Big Stuff, in the nearby seaside resort of Ingoldmells where you can view/buy a good selection of our big and tall clothes.

Like any business we are evolving and trying to improve all the time. We now try to stock only the best value for money lines in plus size clothing that have consistent size specs and quality. If a product is not right for us then it is not right for our customers.

Our business ethic is simple.

"We aim to treat our customers in a manner in which we would like to be treated ourselves"

Contact Details

For eBay related questions please use the "Contact Seller" link that is on all our listings. You can also contact us via the following methods -

Postal Mail

Big Tee Shirt
The Orchards   
Sea Road
Anderby
Lincolnshire
PE24 5YE

Frequently Asked Questions

Have Your Got...?

Currently we only list a very select range of our stock on ebay. If you can't see what you want then please use the "Contact Seller" link on our listings to get in touch and and we will do our best to source the item you require.

What Size Am I?

eBay have produced a simply guide on the correct way to find your measurements, you can read it here - Measuring Your Size

Payment

Currently we only accept payment via PayPal. Items will be dispatched as soon as we receive payment. The only exception to this is if your payment is an eCheque, these normally take 7-10 days to process so in this case items will be dispatched as soon as the payment clears.

Its important that you let us know if there is going to be a delay in payment. If we don't hear anything after 7-days then we will open an eBay dispute, after 14-days the transaction will be cancelled and you will be added to our blocked bidders list.

Postage (Shipping) Costs

Orders paid for before 2pm Mon-Fri will normally be dispatched the same day, after 2pm they will be sent the next working day. Please note that the Royal Mail doesn't operate a postal service on Bank Holidays so orders placed on a Bank Holiday weekend will be delayed by 24 hours.

UK Postage - Items to UK addresses will be sent via Royal Mail 2nd Class and normally take 3-5 days to arrive. Postage is FREE although we do offer a Tracked 24 hour service also.

International Postage - Currently we only ship to the following countries - Austria, Australia, Belgium, Cyprus, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Netherlands, Portugal, Spain, and Sweden. Our items are shipped using Fedex International Signed For and you will recieve a tracking number. Please allow sufficient time for delivery especially through Customs.

Refunds & Exchanges

Whilst aiming to provide the best possible service for our customers we do understand there are times when goods need to be returned for exchange or refund.

Refunds

If the problem is due to faulty or damaged goods you will be offered a full refund or an exchange (subject to availability) providing the item(s) are returned to us within 14 days of receipt.

All other refunds will be processed (excluding postage and packing) provided the goods are sent back in their original packaging and are returned to us within 14 days of receipt.

Exchanges

In the event of ordering the incorrect size then we will gladly exchange (subject to availability) the item(s) providing the item(s) are returned to us within 14 days of receipt in their original packaging and in a resaleable condition. When returning items please enclose your original order details and your requirements with regard to exchange or refund.

Big Tee Shirt will try to complete exchanges/refunds as soon as possible but please allow 5 working days from receipt of returns for processing.

Returns address is as follows

Big Tee Shirt
The Orchards
Sea Road
Anderby
Lincolnshire
PE24 5YE
United Kingdom