At checkout ( in paypal ), add a note to seller detailing the pet name, 
contact phone number you would like to have on the tag
Alternatively, use the 'Contact seller' option to advise the details.

Choose from 1 or 2 sided engraving 
(you must have purchased the 2 sided version)

Maximum of 3 lines per side  
Please specify Front & Back
Line 1 - 
Line 2 -
Line 3 -
Paw print
******Please note 32mm tags may be 30-32mm*******
Otherwise we will engrave at our discretion
Maximum  of 15 letters per line including spaces

We generally copy and paste the information you send so
it will be done as per how you send it.


We do not send to parcel lockers or business addresses so
please provide a residential address or PO box.

Please check all your information 
We will only engrave 1 side - If you select 1 side and advise 2 sides
To select 1 or 2 sides option is in colour selection
Generally name and ph. number
They all come with a paw print unless advised
These do not include any graphics (apart from paw) or font choice


At checkout, add a note to seller detailing the pet name, 
contact phone number you would like to have on the tag 
We recommend you double check your details as we will 
ONLY engrave what is submitted. If you omit a detail ie: name or number 
we wont contact you to confirm if there is something missing - Thanks

Please note that the engraving is a white colour on all tags including the silver (which some people may find hard to read)


LASER ENGRAVING IS NOT DEEP LIKE THE "OLD STYLE" ENGRAVING - 
It simply removes the top layer of colour that is anodized on to the Aluminium leaving the 
aluminium exposed - being the white/silver colour. 
Sometimes it may show a lighter colour not white. There is no way this can come off and is not a print.


*   Payment is due within 4 Days of purchase being made unless by prior arrangement. 
*   If paying by Bank Deposit please use your ebay user name as the reference 
     when you make the deposit so dispatch of the item isn't delayed. 
*   Please note that goods will not be sent until payment is received in full via Paypal or Bank Deposit. 
*   Echeques  can take several days to clear  and bank deposits  can also take several days to receive depending on your bank  
 
*   Local buyers pick up is available as we are a retail shop as well as an online retailer.
*   We use regular Australia Post unless stated otherwise
*   Registered Post is available from an additional cost of $3.50
*   Express Post is also available, please contact us for costing including your address.
*   We RECOMMEND using either registered or express post as we will not be responsible for 
     any items that are late delivered, lost or damaged in the mail  (that is sent standard delivery)                                                                                                     
*   *   Even though we state shipping is made within 2 business days of receipt of payment we try to get 
     all orders out the same day or next day. 
*   Delivery dates shown on the listing are "Estimated" not guaranteed - this is clearly stated and is the same on all Ebay listings
*   If your order  is urgent or required by a certain date, we suggest express post but let us know so we can post asap.  
*   If you have an issue with your purchase you must contact us within 30 days.                                                                             
*   All goods are brand new and checked prior to shipping.
*   If you require Express or Registered Post let me know prior to paying as your invoice needs to be 
     adjusted as this is at the buyers expense.                                                                                           
*    Please make sure you have read the listing and description and fully understand our payment and 
      shipping terms prior to making your purchase.
*      We are happy to refund/exchange goods if faulty but not if you change your mind.
*    To receive a refund/exchange goods must be returned at buyers expense in original packaging.
*     Please contact first prior to return.
*       Please feel free to ask as many questions as you like before you purchase.
*    Please contact us with any problems relating to your purchase before leaving feedback.