If you require any further information, please contact us via Ebay messages or telephone us :

GWR Fasteners Limited
Telephone : 01691 654979

Dispatch

We operate a dispatch policy to ensure your parcel will be processed within 24 hours Monday to Friday.

Business Hours are Monday to Friday, 9am to 5pm.

You will receive an email to confirm when your order has been dispatched.

We provide a VAT invoice with every order.

UK Postage and Packaging

We send all our packages in the UK via First Class Postage for free.  Estimated delivery via Royal Mail in the UK is 3 to 5 working days.

Please allow 15 working days (according to Royal Mail policy) before contacting us to inform us that your item may be lost in the post.  Based on our experience, the loss of a parcel is a rare occurence.

International Postage and Packaging

For International dispatches, for all orders below £10, we send items Standard International Small Packets at a cost of £5.00.  For all orders £10 and over, we send our packages International Signed For at a cost of £10.00.  Please request an invoice from us prior to payment of your order.

Please allow 28 working days (according to Royal Mail policy) before contacting us to inform us that your item may be lost in the post.  On the rare occasion, it can take 4 to 6 weeks for a package to arrive at its international destination.  If you have any concerns, please do contact us.

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