1) Q: how long for the production time ?

A: Normally production time of products is from 3 days to 15 days depending on the quantity ordered. If you need a rush order, contact our representatives to discuss your specific needs.

2) Q: How long is my warranty and what does it cover?

A: Dental unit chair and many equipment machine carry the full one year warranty. Each warranty period begins at the date of delivery date and ends after one year. The warranty varies by option items and manufacturer. All warranty claims will be void due to neglect, lack of maintenance, and/or improper handling.

3) Q: How can I claim warranty ?

A:During the warranty period, if you have problem in using, you can return to us by post. Or you can describe the problem details, we will ask technician to give you solution. Free spare parts can be provided if necessary.

4) Q: How can I get the after service? How can I get the spare part after one year warranty?

A: We welcome your chats online or e-mail to us regarding any technical or related questions that you may have. And we will offer some spare parts with the order. We guarantee keep dental chair units and other equipment machine spare parts offer.

5). Q:  Can you make certificate of origin (C/O) and Quality certificate?

A: Yes. If requested, certificate of origin and quality certificate can provide when goods are sent.

6) Q: Do you have CE or FDA for your products?

A: Yes, we have CE and FDA. Our products have been exported to USA and EU countries successfully.