Shipping

• We are a UK business; all orders are shipped from the UK.
• Orders dispatched the same day if placed before 2pm.
• Fast and Free UK standard 48hour shipping.
• UK next day shipping available, see postage and payments above.
• International shipping costs vary, please see ‘Postage and payments’ section. International orders shipped with tracked services that aim to deliver in 2-5 working days.
• Tracking numbers will be added to each order, if you have not received your item please check the tracking details for more information

 Returns Accepted

• Please contact us via eBay in regards to all returns before opening a returns request.
• We have a 30 day returns policy if the buyer should wish to cancel or return the purchase.
• All items must be returned in full, unused, re-sellable condition within the same box.
• Return postage will be paid by buyer.
• Please return all items by tracked mail only and provide us with your tracking number.

 Replacements

• Please contact us via eBay if you have any issues with your items on receipt and require a replacement.
• All our items have been checked and packaged in new and working condition. If the product is damaged during shipment, please provide an image of the damage to help us to send the correct replacement.
• Our couriers require proof of damage for any potential claims.

 Contact

• If you have any questions or concerns please contact us via the eBay messaging system and we will get back to you within 24hrs.
• Business Hours: Monday-Friday 8:30am-4pm

 Orders

• Please ensure that you have provided the correct and full address on your order, we cannot change this once the order has been placed.

 VAT Registration

We are VAT Registered in 4 Countries;

• United Kingdom: GB 230301378
• Germany: VAT number: DE 316436015
• France: FR 69834746323
• Italy: IT 00217799998

We can provide a VAT invoice upon request

 Company registration number

• 9656728