1.We only ship the item to your PayPal confirmed address.
All orders processed within 3 business day of cleared payment, if your order is made on Friday it will ship on Monday, holidays excluded.
2.We use USPS,DHL,EMS,Singapore Post to ship your order depends on your area.
3.We DO NOT ship to any other address then the one specified at check out, NO EXCEPTIONS!!!
Buy with Confidence:
a,Domestic Shipping: The item will be delivered within 7 to 10 business days. Handling time is 3 to 4 days, while transportation takes 6 to 9 days. Sorry that the shipping service cannot be upgraded, because the item is in an authorized agent warehouse.
b.International shipping: Item will be shipped from our warehouse in Singapore or Hong Kong. Transportation time is 15 to 25 days. There are 2 optional shipping services. Please check the "Shipping and Payment" part for reference.
Free Return Shipping Label will be provided by the customer's request (US Only)
Please note: Import duties, taxes, and charges are NOT INCLUDED in the item price or shipping charges. These charges are the buyers responsibility. Please check with your country customs office to determine what these additional costs will be prior to bidding/Buying.
1. The cellphone has a warranty of one year.
2. For defective merchandises, we accept returns for refund or a replacement.
3. If problem is caused by human damage, water damage, wrong use damage, we accept return for repair. All the costs would be on buyers' part.
4. All of the returns should be in original package, and includes all the original parts and accessories.
For DOA ITEM (Defective on Arrival), buyer has 14 days to send the item back for the options as below ( Seller is responsible for the return postage)
A. Exchange the same model
B. Refund
C. Pay price difference to exchange another model.
1.We can be contacted at any time through eBay messages if you have any questions, comments or product requests.We will respond to you within 24 hours and do our best to help you out.
2.We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.
3.We operate between the hours of 9:00am - 5:00pm Eastern Time, Monday - Friday (aside for national holidays).
1.We greatly value customer satisfaction. Therefore, Your feedback and DSRs are extremely important to us as better DSR scores affect our search placement on eBay.
2.We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important to us.Your action will help us offer our milk and bread . I will do the same for you .
3.We request that you contact us immediately before you give us neutral or negative feedback and open a case .Just be assured , we will try our best to solve the problem for you .
