Instant eBay payment is the preferred method of payment.

We also accept payment via eBay, DebitCard, Visa, MasterCard, Discover. 
We will only ship to the confirmed eBay shipping address given with the payment.

If you want to ship to other address, please change your eBay shipping address before you make payment. 
To avoid initiating an unpaid item claim, please pay within 7 days.

The item will be shipped out within 1-3 business days with cleared payment. Please included your phone number to the payment note for prompt and secure shipment.
Tracking numbers for all orders are added to eBay once they have been dispatched; please login to eBay to find the tracking information for your order..

2 years hassle free warranty
KeithEx offers 2 years hassle free warranty and lifetime support for each LED headlight bulb.
We offer 60 days money back guarantee. If you are not satisfied with your purchase for any reason, you can return the item for refund or replacement within 60 days from your date of purchase. If you don't return goods within 60 days from date of purchase, your right to cancel will be revoked. Please contact us for return or troubleshooting help prior to returning any products.

If you have any concerns regarding shipping, item quality etc., please contact us prior to 
leaving us neutral or negative feedback.
We will do our best to reach your satisfaction and make sure you have a nice purchase 
experience in our store.
If you're satified with our service, hope you could leave us full 5 stars positive feedback, 
it will encourage us to do better in future.

Q1: Will this bulb fit my vehicle?
A: We can match almost any vehicle to one of our bulb sizes. eBay only lets us include some vehicle fitments per listing, but if your vehicle does not show up on the compatibility table at the top of our listings, please check your vehicle's user manual, or contact our helpful staff to find correct the bulb size.

Q2: My item has not arrived, what's taking so long?
A: Sometimes items take longer than expected, especially if it’s going far or to rural area. Check with your post office to see if your item has been held up. Sometimes USPS will not update a tracking number until it has arrived at its destination. If your item still has not arrived after a few days, let us know so we can double check for you and help solve it asap.

Q3: Do I need to mention the Year, Make and Model in the notes when place order?
A: YES. Please include the Year, Make, and Model in the notes section during checkout to ensure you receive everything needed for your kit!

Q4: My bulbs won't fit, help!
A: Special bulb holder may be required. See if you can take the holder from the stock bulb. If not, let us know.
The bulb size may be wrong, double check the item you received with the item you ordered.
Do you have an aftermarket lighting housing? These may not be perfectly fitted for aftermarket bulbs and will require some manual modifications.

Q5: Neither side lighting up? Both sides flicker, flash, or work inconsistantly.
A:Check the headlight fuses, and then check the ballast plugs to insure correct installation. If this doesn't work, there may be a compatibility problem with the vehicle. You probably just need a CANBUS adapter.