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    About Outback Equipment

    Started by a few mates with a shared passion for 4WDs and all things outdoors – Outback Equipment was built on the ideal of bringing old world service back to online shopping.

    No flashy sales tactics, no gimmicky products – just good old-fashioned customer service and honest advice.

    We only carry a range of products that we would personally use ourselves, products tried and tested for Australian conditions.

    We cater to the broadest range of individuals, from the rookie 4WD and camper just getting started, to the saltiest of you outback veterans.

    We help where we can and we are always open to suggestions from you who have been around the block a few times so we may better serve you.

    We are 100% Australian owned and operated with our warehouse being located in Brisbane

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MAXTRAX is the lightweight, easy-to-use vehicle recovery and extraction device that’s easily carried by almost anything with four-wheels ensuring an easy way out if your vehicle becomes stuck.

  • MAXTRAX takes the drama out of getting stuck. The aggressive large cleats on MAXTRAX sink their teeth into the tyre tread and the terrain under your 4WD vehicle to prevent it from slipping back into mud, snow, or sand and make vehicle recovery quick and easy.
  • MAXTRAX is the perfect fit for every outing. Measuring just 1150mm long X 330mm wide x 85mm tall (45 inches long X 13 inches wide), each set of MAXTRAX stacks together at a height of just 85mm (3.5 inches). MAXTRAX stows easily with the rest of your car camping, overlanding, or four-wheel drive touring gear.
  • Made of UV-stabilized, flexible, super tough engineering-grade reinforced nylon, MAXTRAX provides traction and a firm base to get your vehicle quickly back on track. They have been tested at the University of Queensland to wrap around a 33-inch tyre without breaking.
  • Each MAXTRAX weighs just 3.4 kilograms (7.5 pounds). MAXTRAX is easy to carry and thanks to it’s signature double-ended design, it’s easy and quick to manoeuvre under your tires.
  • MAXTRAX have six comfortable built-in handles and a shovel at either end for removing excess earth to help get you unstuck quicker. They also have exclusive keyhole accessory points to allow you to securely mount your MAXTRAX.

FEATURES:

  • Orientated Grooves For Maximum Traction
  • Huge Foot Print
  • Usable As Shovel
  • Underside Grip
  • Comfortble Handles
  • Innovative Mounting Holes

MAXTRAX is the lightweight, easy-to-use vehicle recovery and extraction device that’s easily carried by almost anything with four-wheels ensuring an easy way out if your vehicle becomes stuck.

  • MAXTRAX takes the drama out of getting stuck. The aggressive large cleats on MAXTRAX sink their teeth into the tyre tread and the terrain under your 4WD vehicle to prevent it from slipping back into mud, snow, or sand and make vehicle recovery quick and easy.
  • MAXTRAX is the perfect fit for every outing. Measuring just 1150mm long X 330mm wide x 85mm tall (45 inches long X 13 inches wide), each set of MAXTRAX stacks together at a height of just 85mm (3.5 inches). MAXTRAX stows easily with the rest of your car camping, overlanding, or four-wheel drive touring gear.
  • Made of UV-stabilized, flexible, super tough engineering-grade reinforced nylon, MAXTRAX provides traction and a firm base to get your vehicle quickly back on track. They have been tested at the University of Queensland to wrap around a 33-inch tyre without breaking.
  • Each MAXTRAX weighs just 3.4 kilograms (7.5 pounds). MAXTRAX is easy to carry and thanks to it’s signature double-ended design, it’s easy and quick to manoeuvre under your tires.
  • MAXTRAX have six comfortable built-in handles and a shovel at either end for removing excess earth to help get you unstuck quicker. They also have exclusive keyhole accessory points to allow you to securely mount your MAXTRAX.

FEATURES:

  • Orientated Grooves For Maximum Traction
  • Huge Foot Print
  • Usable As Shovel
  • Underside Grip
  • Comfortble Handles
  • Innovative Mounting Holes

About Outback Equipment

Started by a few mates with a shared passion for 4WDs and all things outdoors – Outback Equipment was built on the ideal of bringing old world service back to online shopping.

No flashy sales tactics, no gimmicky products – just good old-fashioned customer service and honest advice.

We only carry a range of products that we would personally use ourselves, products tried and tested for Australian conditions.

We cater to the broadest range of individuals, from the rookie 4WD and camper just getting started, to the saltiest of you outback veterans.

We help where we can and we are always open to suggestions from you who have been around the block a few times so we may better serve you.

We are 100% Australian owned and operated with our warehouse being located in Brisbane.

Due to recent eBay policy changes we can no longer take calls directly to us. You can however still contact us directory via eBay messages.

Due to recent eBay policy changes we can no longer take calls directly to us. You can however still contact us directory via eBay messages.

Outback Equipment is committed to customer satisfaction. If you are unhappy with any product you receive, simply contact us so we can work with you to resolve the issue as quickly as possible.

Broken or faulty products

If a product is found to be defective, please contact our customer service team as soon as you are made aware of the problem. A repair, replacement, or refund will be organised and will generally occur after consulting with the manufacturer or supplier.

Any repairs that may need to be carried out will be done so by the manufacturer and not by Outback Equipment. If a repair cannot be made, then Outback Equipment will endeavour to have the item replaced or a refund will be offered.

Note: Goods are only warranted for defects in manufacturing. The standard warranty across most products is 12 months unless otherwise specified by the manufacturer.

Change-of-mind or incorrect choice

For any purchases where a change-of-mind occurs or the customer has chosen an incorrect item, the customer has up to 30 days to request an exchange or a store credit. All exchanges, store credits, and refunds will be effected upon return of the item. Any arrangement made prior to the item being returned, will be made at the discretion of Outback Equipment. These items must be returned in their original, undamaged condition.

Note: Online store credits are only applicable for purchases made through our webstore.

Return shipping

If a product is deemed faulty and is required to be returned, Outback Equipment will provide a Postage Paid label. This only applies to claims made within 60 days from purchase. Any claims made outside this period will be considered a warranty claim and postage will therefore need to be incurred by the customer.

For any change-of-mind or incorrectly chosen purchases that need to be returned, the cost of return postage will be incurred by the customer.

Our return address is:

Outback Equipment
1 Murdoch Cct
Acacia Ridge
Qld, 4110

Please contact Outback Equipment before returning any items.

Fitment or Assembly of Goods

For goods that require fitment or assembly our return policy cannot extend beyond the value/cost of the item ordered. This is in large part because the performance of these items is dependent on correct fitment, assembly, and operation. The part must only be fitted by a qualified person. Failure to comply with manufacturer’s specifications may result in property damage, severe injury, or death.

Goods should also be carefully inspected for marks, scratches, or any damage prior to installation. No warranty claims of this nature will be accepted once fitted.

At Outback Equipment, we value ease and convenience when it comes to online shopping. This is why we have provided the following answers to the questions most frequently asked by our customers.

If you cannot find the answer you are looking for, please feel free to contact us via eBay and we will get back to you as quickly as possible between the hours of 8.00am and 4.30pm Monday to Friday.

My order arrived damaged – what should I do?

If one or more of your items has been broken in transit, please contact us by messaging our eBay store to arrange a return.

I have received the wrong product – what should I do?

Please send us a message as soon as possible detailing the eorror and our friendly customer service team will work hard to resolve the issue.

My order never arrived – what should I do?

If your order never arrives or has gotten lost in transit, please contact us through eBay as soon as possible.

I wish to return an item – how do I do this?

Please refer to our returns policy for details on how to return an item.

© 2019 Outback Equipment (AUST) Pty Ltd