Visa or Mastercard by phone is the quickest, safest and preferred method of payment (important to verify your order verbally to insure we are sending what it is you actually need).

**As a convenience, PayPal is accepted on orders LESS than $300.00.  Pay Pal fees are high and we will not accept paypal payments over $300. 

Other methods of payment include, cash or certified funds in person upon pickup, Business check (5-10 days to clear prior to shipping) and also bank to bank transfer. 

Please call 608-222-3119 with questions regarding payment.

Shipping on most parts is done via FedEx Ground. Normal ground service orders are processed within 1 business day after payment is received. Delivery times vary and typically take 1-4 business days depending on your location and how far you are from Madison Wisconsin. Fedex does offer Saturday delivery for some residential addresses. Parts that are to be shipped via freight must go to a commercial address with freight access and loading dock OR forklift availability. Freight shipments may also be shipped to a terminal location for dock pickup. Parts may also be picked up in person - just call 1 day in advance to verify that parts are ready to go. 

All sales are final with no returns accepted unless prior arrangements have been made.  Replacement only for defective merchandise.  Refund only if a replacement is not available.  Please read the item description and view the pictures carefully before purchase. We will do our best to fully represent each part we sell.

Auto Works Inc has been in business for over 15 years with a reputation for providing quality used parts at a fair price. We pride ourselves on giving you the best customer service possible - so please Bid with Confidence.  All of our parts come with a 30-day limited parts-only warranty unless otherwise noted.  Electronic items are secretly marked to prevent customers from returning their bad electronic parts, switching cases or housings and keeping our good ones.  Therefore, defective electronic parts are eligible for exchange only, unless a replacement cannot be sourced.

We invite all reasonable questions or comments. Please call 608-222-3119. We will try our best to answer any and all questions you may have. We are located in Madison Wisconsin.