Sizing

Payment

We accept PayPal and bank deposit. If you wish to pay via credit card this can be done via PayPal without the need to open a PayPal account. Please note that we are unable to accept cash or personal cheques.

After winning an auction click the "Pay Now" button at the top of the listing to be directed to our secure payment page. Here you will be able to select your payment and postage method. You will also be provided with all relevant information such as banking details.

Should you have purchased multiple items, all of your purchases will automatically be consolidated and any applicable discounts will be adjusted. We offer 4 days from your first purchase to finalise payment and you are of course very welcome to continue shopping with us and click on the "Pay Now" button once you have completed all your purchases.

Shipping

We use Australia Post trackable Ebay parcels for our shipping. It can take up to 10 working days after the item has been shipped to arrive at the destination.

We also offer Express options on all of our parcels, which is overnight to most major cities in Australia.

Purchases received with cleared payment before 9pm AEST will be dispatched from Brisbane QLD the following day.

Unfortunately we cannot post overseas.

Returns

Your satisfaction is our main priority and we offer a 14 day return guarantee on all items.

If an item is received either damaged or faulty, please contact us within 14 days of receipt of your purchase. Any defective item will be replaced at no cost to you. If the item is not available, you will be offered a full refund. The product may need to be return posted or a photo sent.

If the item doesn't fit, contact us and we are happy to exchange for a different size or product (of the same or lesser value) once the original item has been sent back. This will only be accepted if items are unused, returned in the original package and are odour free.

If you change your mind about the product, contact us and we are happy to offer a refund. This will be less the original shipping costs (even if postage was free) and when the original item has been sent back. Additional shipping costs are the buyers responsibility.

If a refund is required, it will be provided according to the original payment (i.e. if payment was made via PayPal, your PayPal account will be credited).

Items may not have available stock to swap sizes. If there isn't another suitable product (same or lesser value) then a refund may be offered.