Welcome to Mad-Bits

We operate a business Since 2013 that specialises in Mobile Phone & Digital Accessories.
Also sell Dog products as we we have a big interest in Dogs. Ours work along beside us every day, with extended lunch breaks for play

Mad bits are proud to be a Official stockist of Melkco Branded products which are hand made from high quality soft leather and hand stitched in Melkco packaging includes warranty.
We hold over 500 Melkco cases, not including Melkco high quality Tempered Glass screen protectors and mobile power bank chargers.
These cases normally take 5 weeks to produce when out of stock. Other brands also in-stock.
Everything that we source and held in-stock ready to ship  and is sent out directly by our dispatch team Using 1st class Royal Mail.
If not in-stock we can order and still sent in 1 working day.
Our Business operates out of our unit which is equipped to hold stock to ready to dispatch within 1 working day

We welcome all buyers to leave us feedback as we have sold twice the number of items as we have feedback for.

Please be assured that we value our reputation on eBay and so customer relations and positive feedback is important to us as a company.

If on any occasion we get it wrong or your shipment is delayed, then please allow a member of our team to correct any problem - we will endeavour to resolve any issue within 48 hours.

We would ask that all questions are directed through eBay to ensure that you have a timely response, which will be within 48 hours.

Please ensure that you email us via eBay messages.

PayPal Preferred However All Major Debit & Credit Cards are Welcome 

Paypal Users Please Make Payment After Purchase to secure your order.

PLEASE NOTE
 Debit & Credit Cards Can be used through Paypal by clicking the button underneath the Paypal logo, there are Credit and Debit Card 
 logos with a small button beside Please tick and simply enter your card details as you would for any other website.

We hope this is useful to customers using Madbits at eBay Shop any queries Please message us through the eBay message centre.

All items will be posted within 24 hours of the purchase date except on a Weekend, where these orders will be posted with Monday's collection.

It takes 1 to 3 working days to receive the purchased item.

Please exclude weekends and holidays on all shipping.

Once the order has been sent we will endeavour to e-mail you so please make sure that the e-mail address you have registered with E-Bay is correct.

If you do not receive a confirmation of shipment please let us know.

If your item has not arrived or missing then PLEASE report it to us within 7 DAYS from placing the order or We will not know if you don't let us to to simply resole quickly

If you Contact us after this date, it will be your responsibility to resolve directly with Royal Mail.

Postage & Packaging costs can be found at the bottom of this page.

PLEASE NOTE

All Sales Must Go Through eBay and NOT outside of eBay.
Any user who do NOT follow the guidelines will be reported and blocked from buying from MADBITS.
eBay can identify Users who will do NOT follow all Rules and Policy's.
Users with threatening behaviour through the eBay message centre will be Reported immediately & Blocked from buying from MADBITS.

Abusive messages are not need buy any buyers and against eBay Rules and Policy's which could result in your account being restricted

If your item has not arrived or is missing then PLEASE report it to us within 7 DAYS from placing the order.

If you Contact us after this date, it will be your responsibility to resolve directly with Royal Mail.

Here are the simple steps to requesting a refund:-

Return, this can be arranged via requesting a return authorisation through the eBay Messaging System (Please do not rely on external mail)
Return the merchandise within 30 days from date of purchase date. 
PLEASE NOTE: Any item sent and stamped after the 30-day period will not be accepted
Include the item and all accessories in the original (unused) condition (in which the item was received) please enclose details of your eBay User Id and Item Number or name so a refund can be issued
You can simply see the ways to contact us on our eBay Front
Once we have received the item back and it has been checked, we will then issue your refund accordingly (normally within 48 hours).

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This listing is currently undergoing maintenance, we apologise for any inconvenience caused.