About Us:

DHAMMATEK STARTED IN 2006 AND BASED IN PETERBOROUGH, CAMBRIDGESHIRE. WE OPERATE ACROSS THE WHOLE OF THE UK AND EU BY OFFERING TRACKED, EXPRESS AND INSURED POSTAL SERVICES WHICH ARE SIMPLE TO USE, TRUSTED, ALREADY USED BY THOUSANDS OF CUSTOMERS. WE HAVE SERVED CUSTOMERS FROM ALL CORNERS OF THE EU AND REST OF THE WORLD. WE TAKE OUR BUSINESS AND YOUR BUSINESS, VERY SERIOUSLY. YOUR CONFIDENTIAL INFORMATION IS SECURE WITH US; WE STRICTLY OBSERVE DATA PROTECTION LAWS AND PROMISE NEVER TO PASS YOUR DETAILS ON TO A THIRD PARTY, SO NO NEED TO WORRY.

OUR PRODUCT PRICES ARE CONSTANTLY MONITORED BY ACTIVE MARKET RESEARCH AIDED BY DEDICATED IN-HOUSE TECHNOLOGY, ALLOWING US TO BRING THE BEST DEALS TO YOU, THE CUSTOMER. THIS HAS HELPED TO ESTABLISH DHAMMATEK’S REPUTATION AS THE BEST VALUE ONE-STOP STORE FOR CONSUMERS. WE PRIDE OUR SELF ON MAKING THE ORDER PROCESS AS SIMPLE POSSIBLE. WE WORK WITH ALL THE LEADING MANUFACTURERS AND DISTRIBUTORS TO ENSURE WE BRING YOU THE BEST AND LATEST PRODUCTS.

Shipping

ALL ITEMS ARE SHIPPED ON THE SAME DAY IF PAYMENT IS CLEAR BEFORE 5 PM (MONDAY- FRIDAY). THE ITEM WILL BE SHIPPED BY ROYAL MAIL, YODEL, UK MAIL OR DHL EXPRESS (DEPENDING ON DESTINATION) EXCLUDING WEEKENDS AND HOLIDAYS. PICK UP SERVICES ARE ALSO AVAILABLE AT OUR WAREHOUSE. IF YOU DO NOT RECEIVE YOUR ITEM WITHIN THE SPECIFIED TIME, PLEASE DO NOT HESITATE TO CONTACT US BEFORE OPENING ANY REQUEST.

Payment:

WE ACCEPT THE FOLLOWING PAYMENT METHODS :

- PAYPAL

- PAYMENTS BY PHONE -PLEASE CALL US TO MAKE CREDIT AND DEBIT CARD PAYMENT OVER THE PHONE.

- BANK TRANSFER: PLEASE CONTACT US FOR DETAILS.

- PAYMENT MUST BE RECEIVED WITHIN 2 DAYS. UNPAID ITEMS WILL BE FORFEITED AFTER 2 DAYS AND A NON-PAYER REPORT WILL BE FILED WITH EBAY TO RECOVER THE FINAL VALUE FEE.

Return Policy:

WE OFFER 30 DAYS RETURNS POLICY, OUR POSTAGE IS FREE TO ALL OUR CUSTOMERS WHO KEEP OUR GOODS. IF YOU WANT TO RETURN THE ITEM FOR A REPLACEMENT OR REFUND, £4.50 ADMIN AND PACKAGING COST (DIRECT COST) WILL BE DEDUCTED FROM A REFUND OR A SWAP. PLEASE CONTACT US THROUGH EBAY "ASK A QUESTION" IF YOU WISH TO DO SO. UNWANTED ITEMS MUST BE RETURNED, UNOPENED IN ORIGINAL RETAIL PACKAGING AND THE SEAL MUST BE INTACT (WHERE APPROPRIATE). IF A SEALED ITEM OR ACCESSORIES ARE OPENED OR SCREEN PROTECTOR REMOVED, WE WILL DEDUCT 20% DEVALUATION COST ALONG WITH ADMIN AND PACKAGING COST. RETURN POSTAGE MUST BE PAID FOR BY THE CUSTOMER UNLESS AN ITEM IS FAULTY. WE CAN’T BE HELD RESPONSIBLE FOR YOUR RETURN ITEM IF IT IS LOST IN THE POST NOR WE WILL REFUND UNTIL WE GET THE ITEM BACK.