• Payment - All payments must be received within 2 days of auction end. • Postage - We are sending orders with express shipping and signature required because of we can proof packages delivered to right adress and they didn't lost. All customers accepted delivery with signature when they create an order. • Dispatch Times - We normally dispatch your order within 2-10 working days. Once your order has been sent we will send you the tracking number. Your goods will be shipped from Antalya Turkey. • Money Back Guarantee - We offer exchange or money back about the items. In case of defect (i.e. damaged package during shipment), the buyer must not accept the package, should send it back directly and inform us about the situation. After receive the item, if customer wants to return it, all parts must be returned with the original package. The buyer is responsible for return shipping costs. •There is possible to see thin scratches or some patterns on item case or on stone because of items are handmade and they are resizing for your finger. Some of natural stones pattern and colour can be different than the sample picture at the listing. When the buyer made a purchase for an item he accepted all these are not a produce faulty. • We appreciate your 5-star positive feedback on our profile after you receive your item. In case there is a problem with your order, please contact us before leaving any 4-star or lower feedback. We are here to help you.Please don't hesitate to contact for your questions or concerns. We respond promptly. Please contact us with any questions or comments so we may serve you better. This product is 100 % satisfaction guaranteed. |