Delivery & Shipping

Postal charges are clearly shown within each listing, we try and send all our items out for free but if a postage fee has been incurred please take into account this includes the postage, handling and packing costs.

If you bid/buy an item you have deemed to have accepted the shipping charges.

International shipping may be subject to import duties or other taxes; the customer is responsible for these fees.

Dispatch Times

We use Royal Mail to dispatched 99% of all our items, DPD and Hermes our the other 2 couriers we use to deliver items.

If the product has a Fast & Free Logo next to it or in the listing this mean your item will be dispatched via Royal Mail.

Royal Mail aim to delivery within 1-3 working days (inc. Saturday)

We do offer a next day delivery service on almost all of our items; this service is Royal Mail Special Delivery and costs £6.95 pre item and £2.50 for additional items on that order.

If you have any questions on Delivery or Dispatch times, please contact us via eBay message.

Payment

All payments must be made within 7 working days of auction end.

All payments must be made Via PayPal unless contacted first.

Feedback

We try our very best to make sure your shopping experience with us is a great one. We value each and every one of our customers and all the feedback we receive.

If there is a problem or you are not 100% satisfied please contact us before leaving feedback.

eBay does not only use the Positive, Neutral and Negative feedback system but also DRS which is the stars you award for each part of the service. 
If you are considering giving a neutral, negative or a low DSR (4 stars or below), do write to us and give us an opportunity to address your concerns first. We are always on stand by to help or answer any questions or concerns, as keeping our 5 star rating is very important to us.

If you’re not happy were not happy so please get in touch via eBay message and any issues you may have will be resolved right away.

Terms & Conditions

By ordering a product with us, you accept these Terms & Conditions. We reserves the right to change these terms and conditions. You should check regularly these Terms and Conditions before ordering. This does not affect your statutory rights.


Cancellations & Returns 

Orders may be cancelled at any time before they are despatched for a full refund. The Customer will be responsible for the cost of returning items, unless agreed otherwise beforehand. Faulty and incorrect goods must be returned to us in perfect condition, with all applicable packaging intact. No returns will be accepted without prior authorisation. All the returns are the responsibility of the customers. Any goods returned without an authorisation number will NOT be processed. 

Returns and Refunds

Your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 14 working days for a full refund, not including the cost of delivery unless item is faulty or an incorrect item has been dispatched.

Do this by contacting us via eBay message, Quoting your order number and user name. Your refund will be paid within 30 days of return. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. Any goods returned should be in saleable condition.

This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or miss-described if a fault happens within 28 days of delivery we will offer you a refund or a replacement will be sent out. We do not cover faults caused by incorrect fitting of the part, accident, wear and tear or misuse. A pre paid returns packet will be dispatched if this  happens.

We may change our Returns and Refunds policy at any time, so please do not assume that the same terms will apply in the future.

If you have any questions about these Returns and Refunds policy please contact us via eBay message.