All items will be shipped to buyer's Ebay address, please confirm your address on the website.
If for any reason you are not 100% happy with your item, we are happy to offer an exchange or refund if returned within 14 days of receipt.
Hair Extensions are a hygiene product so should be returned in the same condition as received. Please note that we cannot accept any used/worn or tempered product. Please check the colour and length before removing extensions from their packaging. If any part of the packaging (including the golden elastic band) has been removed, we reserve the right to refuse exchange / refund.
If you have any questions, please feel free to Contact us. We will reply you ASAP. If no response within 24 working hours, please check the spam in your mail box.
Please contact us via eBay Message if you have NOT Received item within 10 days, we will check it with post office, and then resend or refund any missing items.
Our aim is to provide Top Level Customer Service, we will try our best to solve your problem. We greatly appreciate your POSITIVE feedback.
Please Do NOT leave negative feedback Without asking for help.