-IN STOCK ITEMS- Ship no
later than the second business day after
receiving
cleared payment.
Pay by 12pm PST and most orders will have SAME DAY SHIPPING!
Due to PayPal and Credit Card policies any item
or
combination of items valued over $250 requires a
signature for delivery.
All items paid with PayPal must ship to the
address in the shipping address field in your
payment details as required by PayPal.
If there are any issues fulfilling your order we
will contact you and offer a full refund if
there
will be more than 5 days until shipping.
Any item paid for with an echeck through PayPal
will not ship until the money clears, typically
3-5 business days.
We observe all major holidays; please contact us
before bidding if you are unsure of when your
item
will ship.
Domestic Shipping Options
(Please note that day one is the day after the
item ships):
-UPS Ground- 1-7 days. Check at www.ups.com for
your location.
-USPS Priority Mail- 1-4 days but no detailed
tracking with this service.
-USPS Express Mail- 1-3 days and more detailed
tracking than priority.
-UPS Next Day Guaranteed- Order by 12pm Pacific
Time to ship the same day for next day
guaranteed
delivery!
UPS Ground and USPS Priority
Mail do not have a guaranteed shipping
timeframe. If you need your item ASAP in a
guaranteed number of days we highly recommend
upgrading to USPS Express Mail or UPS Next
Day.
International Shipping
Services:
-USPS Priority Mail- 6-10 days typical delivery
time, but as long as one month on rare
occasions.
BUYER BEWARE - NO TRACKING with this service.
-USPS Express Mail- HIGHLY RECOMMENDED 3-5 days
typical delivery time with tracking, but as long
as 2-3 weeks on rare occasions.
-USPS Global Express Guaranteed- 1-3 days
GUARANTEED! (Most Countries, check USPS.com)
If available, this shipping service is listed in
eBay auctions as "Expedited Int'l Flat Rate
Shipping"
Since USPS Priority Mail
International does not have tracking we
strongly
recommend upgrading international shipping to
USPS Express Mail or to USPS Global Express
Guaranteed.
International Information:
We will ship any part from any auction to
anywhere
in the world!
All customs fees are paid by the receiver.
Please research your customs fees with your
local
government before ordering so you know what to
expect to pay once the shipment arrives.
We do not lower invoice values since it is a
violation of US and International custom laws.
All international shipments are shipped with the
correct value for the parts shipped.
eBay's NEW
Feedback and
Detailed Seller Ratings (DSRs)
If you give us 4 stars, it may seem like a good
score, technically a 4 is "Satisfied", eBay,
however, considers this a low grade. eBay
requires
sellers to maintain very high standards to
continue receiving the best pricing, which leads
to lower item costs for the customer. If you
were
satisfied with the transaction, please leave
positive feedback with all 5 stars for the DSR
ratings.
Please be patient and don't
give negative feedback or below 5 star
Detailed
Seller Ratings without talking to us first.
Let us work to resolve your problem so
everyone
is happy.
Credit card
payments can be made by calling
Due to new eBay policies, sellers are no longer
allowed to accept any other method of payment
for
eBay items besides credit card, debit card or
paypal.
This means that TREperformance is not allowed to
accept other payment methods for any item
purchased through eBay.
It is always acceptable to visit our store in
person to make payment and pickup your item at:
TREperformance
1725 Monrovia Ave.
Suite D7
Costa Mesa, CA 92627
RETURNS AND EXCHANGES:
We accept returns of unused, uninstalled,
brand
new goods, but we must charge a restocking fee
of 20% to cover the costs we incur from eBay,
Paypal, shipping, labor, etc. We also must
charge a 20% restocking fee on any order which
is cancelled after payment has been received,
even if that order has not shipped. This is
also
to help cover the fees associated with eBay,
PayPal, order processing, restocking, etc. If
you would like to return or exchange an item
please email us with your paypal or
authorize.net transaction id # and the reason
for the return or exchange.
No returns are accepted without an RMA number
which is given to the customer by
TREperformance
via email. Always have the RMA number clearly
written on multiple sides of the package when
you return the item. If it is not clearly
written on multiple sides of the box it may be
returned to sender. All returns must be
received
within 30 days of purchase.
ACCEPTANCE OF TERMS:
Your bid is a contract! By clicking upon
"Place
Bid" or "Buy It Now" or "Make Offer" the Buyer
acknowledges that this action shall be treated
as a legally binding "electronic signature,"
as
this term is defined under federal law in the
Electronic Signatures in Global and National
Commerce Act of 2000. Buyer also acknowledges
that he/she has read this web-page, as well as
eBay's "Rules for Buyers" in there entirety,
and
has unconditionally accepted all terms
included
therein. Buyer also thereby warrants that
he/she
has any applicable legal authority to purchase
this equipment, and that he/she will not use,
sell, or otherwise distribute this item in any
manner in violation of applicable state and
federal laws. Buyer also agrees to indemnify
and
hold harmless TREperformance for liability
from
any and all claims arising out of Buyer's use,
sale, or other distribution of this item. No
refunds will be given unless the buyer
receives
prior written approval from TREperformance,
and
no repairs will be provided, nor labor charges
covered by TREperformance in any situation.
Seller reserves the right not to sell to
bidders
with excessive negative or "0" feedback.
Contact info:
Email Anytime
Phone and Storefront Hours: Monday - Friday
8:00
AM - 4:00 PM PST
Mailing,
Shipping & Storefront Address:
TREperformance
1725 Monrovia Ave.
Suite D7
Costa Mesa, CA 92627
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